Who Are We?
At Serendipity Labs we have created a business that can serve as an extension of the corporate workplace. Trusted by some of the largest and smallest companies around, we provide flexible workplace solutions and have created a national network of safe, comfortable, well designed, and professional work environments for businesses of all types and sizes to call their own. We do all of this by blending really great places to work with 5-star service delivered by a well trained, experienced and people focused team. It is workplace as a service.
As we expand our network of locations and grow membership, we are looking for the best talent to join our team. This is a fast-moving industry that requires passionate, engaging, high energy individuals that stand out in a crowd and that our members and prospects will enjoy interacting with every day. This is the perfect role for anyone who has a passion for finding new business and solving people’s/business challenges with high value solutions.
The Role: Director of Sales – Full Time
As a member of our Local Sales team you have the challenge of creating and managing a book of business across a geographic area, developing target accounts within that area and the brokers that serve those accounts. You are consultative seller that is skilled at building relationships with companies directly, a strategic thinker and planner, and proven at creating new revenue opportunities both for the short and long term.
Your First 60 days Look like this:
• Building your initial prospecting list of brokers, influencers, CRE professionals and major local employers
• Understanding our member base and potential development of relationships with the members using us today.
• Understanding the range of tools available to help you communicate our offering, value and to help close deals.
• Training on brand positioning, products, systems and tools that exist to support your role.
• Working alongside marketing on the messaging and outreach to your prospects.
• Discussing and defining appointment setting support required for your prospects.
• Making cold calls contact with your prospect list and delivering against agreed activity cadences in Salesforce.
• Isolating more immediate needs from relationships that require development.
• Issuing proposals and following up on immediate business needs from your accounts and outreach.
Your First Year Looks Like This:
• Delivering against a quarterly target of an average 25-50 memberships per month for your territory.
• Identifying immediate/short term business requirements alongside future relationship opportunities.
• Hosting location tours for prospects in one or multiple sites across your area.
• Moving transactions into trading relationships and into account management.
• Leveraging channel partners to advocate for Serendipity Labs and generate new requirements from their clients.
• A strong understanding of your geographic market conditions, changing trends and new prospects or reasons for purchase.
• Liaison between customers and internal teams ensuring clients’ requirements are met.
• Representing Serendipity Labs in senior sales conversations, complex deals or network style requirements.
• Creating and hosting internal account reviews and determining account driven plans.
Why you will be great in this role:
• You have experience in selling a high value product or premium brand.
• A love for building a book of business through prospecting, research and developing relationships.
• Already established relationships within corporate real estate decision maker or real estate brokers.
• Success in positions by building a pipeline of business with a high conversion rate.
• A proven sales record of hitting and exceeding performance metrics.
• You are a self-starter with excellent time management, decision-making skills and a strong work ethic.
• You have outstanding communication skills; excellent cross-functional collaboration and teamwork.
• Ability to work with potential members as a consultant vs. salesperson.
• Business software knowledge, including: Salesforce, Word, Excel and PowerPoint.
Perks & Benefits:
- Sales commission + quarterly bonus
- 80 % Paid Medical, Dental, Vision (Yearly Open Enrollment)
- 50% Paid Short-Term and Long-Term Disability
- Flexible Spending Account (FSA) and Health Savings Account (HSA) which allows you to set aside pre-tax dollars to pay for qualified expenses
- Paid Parental Leave Policy
- 401K –through TriNet & Empower Retirement Services
- Employee Assistance Program (EAP)
- Commuter Benefits
- Staff Discounts via TriNet Marketplace on hotel rates, car rentals and more
- Generous Paid Time Off, Sick Time and company paid holidays
- Educational Assistance Program - Serendipity Labs encourages career advancement and provides resources for our employees looking to further their education in the form of tuition reimbursement.
- Employee Referral Program
Employment is contingent upon successful completion of all applicable pre-employment screenings, conducted in compliance with local, state, and federal laws.
Serendipity Labs is an equal opportunity employer.
Top Skills
What We Do
By giving independent workers and mobile professionals flexible options to work the way they want and need, Serendipity Labs accelerates innovation and productivity. We're not just making better workplaces for our members we're helping make lives better.
Serendipity Labs was founded to provide premium, members-only workplaces with high performance meeting facilities at corporate standards. Our mission is to build a network of inspirational workplaces, to enhance the quality of worklife of our members and their guests, through company-owned, franchised, and managed lab locations.
