Director, Sales - Midwest

The Director of Sales is responsible for managing and developing customers to achieve sales targets including new business development from key prospects within that region. This includes working closely with Marketing, B&FS, Operations, Technology Services, and headquarters staff to jointly represent the company’s products to clients and expedite customer orders to ensure customer satisfaction throughout the sales and installation processes.

What You'll Do

• Leads the nation’s sales and support staff to meet revenue and profit goals.

• Supporting States: Michigan, South Dakota, North Dakota, Iowa, Wisconsin, Illinois, Indiana, Missouri

• Makes final decisions on sales deals within established guidelines.

• Directs staffing, training, and performance management by company standards and policies.

• Develops and manages annual financial plans in conjunction with key stakeholders.

• Monitors market trends and competitive activity, in conjunction with Marketing, and recommends and implements sales programs and promotional activities.

• Develops new business opportunities and builds relationships with key customers.

• Assists sales representatives with organizational skills, account strategies, territory planning, and administrative responsibilities to maintain a high level of customer satisfaction.

• Facilitates weekly reporting of teams' sales forecasting.

• Participates in new sales representative’s sales orientation and sales training programs.

• Acts as a resource to sales representatives in contract opportunities, proposals, and proformas. Assists with contract negotiations, closing sales, and developing marketing plans for contract accounts.

• Maintains expertise in new products, services, and other general information of interest to customers. Monitors competitive activity.

• Conducts presentations and meetings with key customers.

• Troubleshoot problems regarding products provided. Answers questions from sales representatives and handles complaints.

• Interfaces cross-functionally to meet business objectives and solve problems.

• Maintains up-to-date customer information.

• Identifies and implements training programs to develop and enhance the team’s product knowledge.

• Proactively communicates business risks and field issues to internal management.

• Carries out supervisory responsibilities following Aristocrat policies and applicable laws.

• Performs other duties as assigned.

What We're Looking For

• Bachelor’s degree in Business Administration, marketing, or related field or its equivalent preferred

• Requires a minimum of ten years of sales experience in the gaming industry

• Five years of experience with management and field-related selling

• Intermediate and above-level understanding and usage of Microsoft Office products and Salesforce CRM. 

• Display a professional image and appearance

• Detail-oriented and organized

• Self-motivated

• Effective decision-making and problem-solving skills

• Must be able to read, write, speak, and understand English

• Must be able to communicate professionally and efficiently (verbal and written) with all levels of the business. 

• Must be able to obtain and retain gaming licensure.

• Excellent written and verbal communication skills

• Excellent teamwork skills

• Must be able to travel 50% of the time

• Must be able to work independently

• Must be a creative, forward, positive thinker, and team-oriented

• Must be able to maintain confidentiality of information regarding the company, products, and employee information.

• Must have focus on customer centricity with the ability to solution sell into current customer base.

• Proven inside sales experience

• Track record of over-achieving quota

• Strong phone presence and experience dialing dozens of calls per day

• Proficient with corporate productivity and web presentation tools

• Experience working with Salesforce.com or similar CRM

• Excellent verbal and written communication skills

• Strong listening and presentation skills

• Ability to multi-task, prioritize, and manage time effectively

Why Aristocrat?

Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.

We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V

• World Leader in Gaming Entertainment

• Robust benefits package

• Global career opportunities

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.

Travel ExpectationsUp to 50%

Pay Range$232,692 - $432,143 per year

Our goal is to pay a market competitive salary focusing near the median of our pay ranges. However, final offers for all positions will be based on several factors such as experience level, education, skills, work location, and internal pay equity.