Job Summary:
The Director of RTSM is responsible for helping our sales team reach their RTSM targets, as well as guiding our Services teams and clients to a successful RTSM implementation. This role is designed to: help to identify opps, create value presentations, support successful demonstrations and POCs, support the negotiation of contracts through to closure and drive the proper scoping and successful deployment of the RTSM solutions. The Director is also expected to work closely with Marketing to create outreach campaigns, high value content and differentiated messaging. The Director will also work closely with the RTSM Product Team to help set product strategy and the product roadmap.
Essential Duties and Responsibilities:
- Manage a team of Solutions Architects that guide customer study design
- Support Medrio consistent attainment of all bookings and revenue targets on a quarterly, half and annual basis
- Development and execution of strategic sales plans as they relate to specific opportunities and accounts within assigned territory – focus on value propositions and building pipeline for strategic solution areas.
- Represent Medrio in the field in a manner consistent with company business principles and ethics
- Coordination of resources within sales and other departments in order to achieve objectives
- Provide customer led feedback on solution areas to our product and marketing organizations
- Assist service and delivery teams to deliver a best in class customer experience
- Travel as needed and meeting with clients
Customers or Clients:
- All global customers including not limited to: CROs, Medical Device, Diagnostic, Biotech, and Pharma
Education and Years of Experience:
- Minimum 5 years successful RTSM leadership experience required
- Life Sciences Industry
- Research and Clinical Trials
- Mobile Health, eCOA, IRT and RTSM
- SaaS sales preferred
- Bachelors Degree preferred
Working Conditions:
- Home office position - remote work
- Travel up to 40% both domestic and international
- Must be available for meetings in various time zone situations
Other Skills and Abilities:
- Successful track record of leading a team selling software solutions to life sciences
- SaaS sales
- Experience selling RTSM and IRT solutions to CROs and/or Sponsors
- Demonstrated tenacity and drive to achieve goals
- Excellent verbal and written communication skills
- Executive presence and communication skills
- Ability to navigate a matrixed sales organization and work in a team selling environment
- Understanding of eCOA, EDC, CTMS, eTMF, eISF helpful
About Medrio:
Medrio's SaaS offering is a key component in the pipeline of getting lifesaving drugs to the people who need them. We automate the clinic trial process and offer significant advantages over the competition: 75% lower cost, setup in days rather than months, and much better ease of use. Founded in 2005 we are privately owned, profitable, and are currently experiencing geometric growth in terms of customers, revenue, and employees. We believe in wellness! Medrio covers the cost of employee premiums for medical, dental, vision, life and LTD insurance, gym membership, and we promote an atmosphere of work/life balance, including flexible work schedules and unlimited PTO.
The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We are looking for smart, collaborative, creative, and conscientious people to help us expand our product capabilities and better serve our customers.
To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.
Salary Range: $175,000 - $200,000
What We Do
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Medrio delivers integrated eClinical software designed specifically for pharmaceutical, biotech, medical device, diagnostics, and animal health markets. Our innovative electronic data capture (EDC), eSource, eConsent, and ePRO products empower our customers to reduce costs and timelines so that CROs can increase their trial volume and sponsors can bring products to regulatory submission faster.
Since our founding in 2005 as the first cloud-based EDC system, we’ve become known throughout the market for our easy-to-use solutions and for delivering speed and simplicity to our customers’ clinical trials. Medrio users can build their databases in an average of 2.8 weeks with no programming required, make mid-study changes with just a few clicks of a mouse, and much more. Our innovative software, as well as the robust and flexible training, onboarding, and support resources we provide our customers, have earned us a 98% customer satisfaction rating.
Medrio is the market leader in early phase trials and serves over 600 customers globally, with headquarters in San Francisco and offices across the United States, Europe, and Asia.
Visit medrio.com for more information.