Quality Management -- Directs and guides the activities of a function responsible for interfacing with suppliers and supply chain to provide materials and components for manufacturing. Develops systems and procedures for Supplier Quality including, but not limited selecting and monitoring suppliers to ensure their ability to meet quality standards and that parts and materials received meet requirements in a cost-effective manner. Establishes requirements for suppliers to achieve process and quality standards. Facilitates development of team/partner relationships with partners, suppliers and maintains relationships for delivery of high-quality components and materials. Conducts supplier facility surveys, root cause analysis, correction and preventive action of critical component providers. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Position Description
Director will establish the tactics, actions, and metrics and enable strategic direction to improve the customer experience. Identify and implement performance targets to meet product and customer requirements. Key metrics include performance of key Supplier Quality processes, process compliance, product performance and results. Set targets and action plans to continuously improve Design Quality Engineering processes and performance.
• Plans, defines, monitors and improves quality goals and objectives. Monitors product quality through supplier performance, audits, first pass yield, customer feedback, inspection, cost of non-quality analysis and customer score cards.
• Designs, and implements alternative methods and procedures in solving problems and meeting changing market expectations and opportunities.
• Assists in the development of short term and long-term quality goals and objectives of the Quality team aligned with Axcelis goals and objectives.
• Performs and coordinates the root cause failure analysis related to customer quality issues and effectively communicates resolution to customers and internal stakeholders.
• Leads and participate in Quality improvement, continuous improvement, lean, on daily basis.
• Leads a team of Quality Engineers on a day-to-day basis, develops team and enables eam to be successful every-day.
• Manages and improves key Quality processes to ensures process effectiveness and efficiency, takes both strategic and tactical approach through continuous improvement.
EQUAL OPPORTUNITY STATEMENT
It is the policy of Axcelis to provide equal opportunity in all areas of employment for all persons free from discrimination based on race, sex, religion, age, color, national origin, disability status, medical condition (including pregnancy), veteran status, sexual orientation, marital status, or any other characteristic protected by federal, state or local law. Axcelis will provide reasonable accommodation necessary to enable a disabled candidate or employee to perform the essential functions of the position, unless the accommodation would create an undue hardship for the Company.
What We Do
Axcelis Technologies, Inc. is a world-leading provider of equipment and services to the semiconductor manufacturing industry. For over forty five years, chipmakers from around the globe have relied on Axcelis' tools and process expertise to form the transistors that power all electronics - from smartphones and laptops, cameras, personal music players and more.
Our equipment portfolio comprises a powerful suite of manufacturing technologies for ion implantation, one of the most critical steps in the IC manufacturing process. In addition, we provide extensive aftermarket service and support, including spare parts, equipment upgrades, maintenance services, and customer training. Our customers include all of the 20 largest semiconductor manufacturers in the world. More than 3000 of our products are in use worldwide.
At our Advanced Technology Center in Beverly, Mass., we collaborate with customers and other industry experts to develop next-generation applications and process capabilities. We support our customers with a worldwide network of 38 field offices in 10 countries.
In all that we do, our strategy is singular: align every Axcelis innovation and success with our customers' goals. We strive to understand the entirety of their challenges and stand ready to deliver the technology, service and support they need to succeed.