Director, Program Management, Data & Analytics

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At Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on the go. Then, you know what Circle K is. We have grown into a successful global company with over 16,800 stores in 31 countries, serving almost 9 million customers every day. In total, more than 149,000 people work in our stores and offices.  We make journeys easier by offering fast and friendly service. We care about our people and our communities, and we look for ways to uplift people first. Wherever your journey’s going, we can help you get there.   Are you ready to grow your career? Let's grow together!

THE ROLE

We are seeking an experienced and dynamic Director, Program Management, to execute the Global Data & Analytics strategy by leading and overseeing the D&A PMO function that manages complex data and analytics projects and initiatives across the Global Data & Analytics organization. The successful candidate will be responsible for driving cross-functional teams, managing project timelines, budgets, and resources, and ensuring successful delivery of high-impact D&A solutions. The Director, Program Management, will play a critical role in aligning D&A work with business objectives and technical execution, fostering innovation, and maintaining a strong focus on value, quality, and efficiency. The Director, Program Management, will also lead a team of project managers (scrum masters), develop and deploy operating model best practices, drive standards and consistency across the D&A deliveries, manage program risks and issues, program financials, change management, ROI analysis, stakeholder alignment, and program governance. This leader will be responsible for program-related communication, tailoring the level of information to the audience. This leader is expected to assist in managing relationships with third party vendors, working with finance and procurement in assisting the D&A leaders in budget planning, program communications and success measurements, ensuring the ultimate success of the D&A initiatives.

This role can be located in any of our business units in the US.

WHAT YOU'LL DO

Program & Project Management

• Oversee Complex Programs: Lead the full lifecycle of data analytics programs from initiation through to successful delivery.
• Project Planning & Execution: Develop and maintain comprehensive project plans, including scope, schedule, budget, and resource allocation. Monitor progress and adjust plans to ensure projects are delivered on time and within budget.

Risk & Stakeholder Management

• Risk Mitigation: Identify potential project risks, assess their impact, and implement effective mitigation strategies.
• Stakeholder Communication: Establish clear communication channels with executives, business partners, and technical teams. Provide regular status updates and tailored communications that foster alignment and transparency.

Strategic Planning & Business Alignment

• Align with Business Objectives: Collaborate with senior leadership to define project goals and translate high-level business objectives into actionable project plans.
• Cross-Functional Collaboration: Build strong alliances with key teams—including Engineering, Product, and IT—to drive shared commitment and support for data initiatives.

Team Leadership & Continuous Improvement

• Mentor & Develop Talent: Lead, coach, and mentor a team of project managers (Scrum Masters), fostering a culture of innovation, collaboration, and continuous learning.
• Implement Best Practices: Drive process improvements and best practices across the Data & Analytics organization to enhance efficiency and scalability in program execution.

Budget Planning & Vendor Management

• Financial Oversight: Manage program budgets, track expenses, and ensure optimal resource allocation. Collaborate with Finance and Procurement to support budget planning.
• Vendor Coordination: Oversee relationships with third-party vendors to secure cost-effective and reliable solutions.

WHAT YOU'LL NEED

Qualifications

• Bachelor’s degree in a relevant technical field (e.g., Computer Science, Engineering, Information Technology, Data Analytics) or equivalent practical experience.
• Extensive understanding of Project Management principles, methods and techniques. PMP, Scrum, and SAFe certified. Experience with Agile or other iterative development methodologies is highly desirable. Retail industry experience is a plus.
• 4+ years of Program Management experience (large initiatives with multiple project managers) or 9+ years of Project Management experience. Experience in data, analytics, and AI/ML project management highly preferred.
• Proven track record of successfully managing and delivering multiple complex simultaneous technical projects or programs within budgetary and timeline constraints, ideally within a fast-paced, data-driven environment.
• Strong technical background with a deep understanding of analytics and data science solution development methodologies, system architecture, and emerging technologies.
• Excellent team leadership, written and verbal communication, and interpersonal skills, with the ability to influence and collaborate with cross-functional teams at all levels. Demonstrated ability to customize communication strategy to a given target audience.
• Exceptional problem-solving and critical-thinking abilities, with excellent attention to detail. Outstanding documentation, organization, and time management skills.
• Experience in mentoring and developing program or project management talent.
• Experience in developing D&A roadmap and milestones and ability to hold teams accountable in high quality deliveries on time and on budget.
• Experience in partnering with Finance, Procurement, Technology in budget planning and tracking.
• Experience managing 3rd party vendor relationships and collaborations.
• Ability to build consensus across cross-functional partners in achieving desired results and objectives.
• Flexibility in response to change. Extensive negotiation and conflict resolution skills.
• Ability to anticipate technical and project barriers and adjust approach based on research and experience.
• Advanced skills with Microsoft Office Suite Products: Excel, Word, Power Point, Teams, Outlook, and GenAI tools.

WHY YOU SHOULD WORK HERE:

At Circle K, you'll have the opportunity to lead groundbreaking data analytics initiatives that drive our global strategy. Join a fast-paced, collaborative, and innovative organization where your expertise will directly impact our ability to transform data into actionable insights and fuel business growth.

Apply Today and Help Shape the Future of Data Analytics!

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Circle K is an Equal Opportunity Employer.
The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws.  Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company’s Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process.

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