Director, Product Management

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

As a member of CIBC’s team, the Director, Everyday Savings (which consists of non-registered, registered and Cross Border products) will be responsible for developing and executing strategic initiatives that will drive growth and meet financial targets. You’ll be exercising a high degree of independent judgement, providing leadership for business consulting, information architecture activities and deliverables for a team delivering projects. As a Director, you’ll develop and maintain internal relationships across the organization, including negotiating and influencing opinion. In addition, you’ll provide sophisticated analysis of complex business information and makes comprehensive recommendations to management including executives and business leaders. You’ll drive innovation across areas of responsibility, apply expert interpersonal, communication, and problem-solving skills. As a portfolio leader, you ultimately own your products - the brand, the balances, the profitability, and the experience.

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How you'll succeed

• Strategy and Planning - Contribute to long-term strategy for the business in collaboration with the Senior Director and other business leaders. Perform in-depth analysis for the purpose of identifying opportunities, developing strategic proposals and competitive strategies and targets the product offering with the objective of increasing business revenue, competitiveness, growing market share and reducing operational costs. Collaborate with internal partners to oversee, communicate, and align business plans and ensure delivery on strategy and plans.  

• Product Management - Develop offers, campaigns and strategic initiatives to increase sales and grow balances through propensity models and optimized pricing, increase funded accounts and drive sticky deposit and payment behaviors.  Leverage market and competitive environment insights (consumer, technology, competition and government/regulatory agencies) to develop strategies and recommendations to protect / grow our portfolio and evolve our products, pricing and experiences.  Participate in monthly/quarter Financial LE forecasts.  Non registered savings product owner.

• Build Partnerships - Collaborate with key partners (e.g., Analytics, Modeling, Marketing, Technology, Digital, Front Line, Client Segments, Finance) to assess current state features, processes, portfolio and campaign performances, and work with the partners to enhance. Work closely the partners to execute effectively, to optimize sales and growth across channels, to build positive client experiences, and ultimately drive portfolio growth.

• Product Development - Lead and provide direction to product team members. Oversee development options and proposals related to development or enhancements of specific products or services, assessing the impact, effectiveness and feasibility of proposed changes, and making authoritative recommendations. Responsible for the overall design, development and implementation of new products and product plans. Accountable for the planning and delivery of enhancements and fixes specific to client-facing applications. Contribute to the creation of business cases for new initiatives and enhancements.

Who you are

• You can demonstrate extensive experience. In product management, product development, strategic planning, and partnerships sufficient to identify, develop, and implement approved initiatives (experience preferably in financial services).  You have strong problem-solving and communication skills, and financial acumen.

• You give meaning to data. You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• You put our clients first. You engage with purpose to find the right solutions. You go the extra mile, because it's the right thing to do.

• You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

• You embrace and advocate for change. You continuously evolve your thinking and the way you work in order to deliver your best.

• Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 25th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Business Cases, Business Planning, Group Problem Solving, Leadership, Pricing Strategies, Product Management, Product Marketing, Relationship Building, Waterfall Model