Director, Policy Assurance

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Position Summary

The Director, Policy Assurance role in the second line of defense Enterprise Risk Management (ERM) team reports to the Managing Director of Policy Governance and will be responsible for the development, implementation, and ongoing oversight of a bank-wide policy assurance program. The Director will help drive a control-oriented culture across the organization through their collaboration and partnership with colleagues in each line of defense. Performs other projects and duties as assigned.

Key Responsibilities

• Develop, implement and provide ongoing oversight of the bank-wide policy governance program

• Work closely with policy owners to execute policy assurance reviews and track and remediate identified gaps

• Prepare and maintain comprehensive documentation on policy assurance reviews including standard templates, schedules of reviews, and results of reviews

• Provide reporting on the status of policy assurance reviews and remediation of identified gaps

• Create, monitor and report on risk metrics as it relates to policy assurance reviews and identified gaps

• Ensure proper governance, tracking, and reporting of policy exceptions

• Monitor for new and/or updated policies to ensure inclusion within policy assurance review process

• Perform periodic reviews of policies using AI software to ensure alignment with format and content standards

• Review and challenge policy assurance review results to ensure proper execution by policy owners and escalate instances of non-adherence

• Participate, and in some cases manage ad-hoc projects and/or initiatives within the ERM team.

Requirements

• Bachelor's degree in related field required.

• At least 5 years of Risk or Audit related experience in financial institutions.

• At least 8 years of experience within the financial services industry.

• Knowledge of governance documentation (e.g., policies, standards, procedures, etc.).

• Strong attention to detail and the ability to manage multiple projects simultaneously.

• Excellent interpersonal skills, the ability to manage change, and effectively influence and consistently build strong and lasting working relationships with stakeholders across all levels of the bank.

• Excellent written and verbal communication skills.

• Strong Excel and PowerPoint skills.

• Experience with industry leading GRC systems is a positive.

This is role has a hybrid work schedule and can be based in our Southington, CT, Stamford, CT, Rhode Island or Massachusetts

The estimated base salary range for this position is $130,000 USD to $150,000 USD.  Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.