Kard is transforming customer loyalty with our rewards-as-a-service API platform. We empower our partners, from neobanks to financial institutions and beyond, to offer tailored rewards that celebrate customers' daily transactions. Backed by $30M from industry-leading investors and seasoned experts, we are reshaping the future of customer engagement.
About the Role
Play a critical role in shaping the foundation of Kard’s data, DevOps, and security platforms. As Director, Platform, you will empower the entire business with robust, efficient, and secure systems that support our fast-growing company. Reporting directly to the VP of Product and Engineering, you will collaborate with talented senior engineers and leaders with experience at startups and companies like AWS, HashiCorp, Reddit, Spotify, Heroku, and more. Together, you will build and scale Kard’s technical foundation while enabling teams across the company to deliver innovative, scalable solutions.
This is a high-impact role with significant visibility, offering you the opportunity to grow your team, influence technical strategy, and make lasting contributions to Kard’s success.
Responsibilities
- Lead platform team to enhance developer experience, efficiency, and reliability, while ensuring scalability and security.
- Oversee DevSecOps, and FinOps practices and tools, including CI/CD, IaC, and observability, to streamline workflows and align with business goals.
- Guide data engineering, analytics engineering, and ML initiatives, operationalizing models for personalization, transaction enrichment, experimentation, and other key use cases.
- Champion cross-functional collaboration to ensure platform investments deliver measurable business value, drive automation, and support lean growth strategies.
- Establish and promote best practices for security, data privacy, and compliance with SOC2 type 2, PCI, and other standards.
- Mentor and manage a growing team of engineers, fostering a culture of inclusion, collaboration, and continuous learning.
- Serve as a founding leader in the DevOps guild, collaborating with product engineers and other stakeholders to advance expertise across the entire R&D organization.
- Travel to attend annual and semi-annual company meetings, and as needed by your job responsibilities
- Additional duties as assigned
Desired Skills
- Strong experience in platform engineering and DevOps practices, with additional expertise in data systems and/or ML operations.
- Proven ability to lead and scale teams, including mentoring, hiring, and fostering collaboration.
- Proficiency in modern platform tools and practices, including AWS, Kubernetes, Terraform, CI/CD systems, and observability tools like Datadog.
- Familiarity with data engineering technologies such as SQL, Python, dbt, Databricks, or equivalent platforms.
- Experience in security and compliance audits, and familiarity with trust management platforms such as Vanta.
- Experience with cost platforms such as Vantage.
- Strategic thinking with the ability to align technical initiatives with business goals and deliver measurable outcomes.
- Excellent communication skills for cross-functional collaboration and stakeholder management.
- Commitment to fostering a supportive, inclusive, and innovative team culture.
- Ability to work 8 hours during core U.S. business hours between 7 a.m. to 7 p.m
- Ability to be on camera, distraction-free, and actively participating during meetings
Remote - USA Pay Range
$220,000—$245,000 USD
Why Join:
Kard recognizes the unique value each of us brings to our collective success. As part of our remote-first team, you'll have the autonomy to influence our trajectory, actively contributing to the growth of our business and the evolution of our company culture. By embodying our core values of Initiative, Openness, and Humility, you will not only witness but directly foster an inclusive and dynamic work environment, from the executive level down.
Our competitive benefit plan includes:
- Flexible PTO, with a minimum requirement to take one day off a quarter, ten days a year, promoting mental well-being
- Observance of 11 Federal Holidays, plus an additional day each for Black Friday and Christmas Eve
- Health, Dental and Vision Insurance
- 401k with employer match
- Coworking space and WFH setup reimbursement
- Company Offsites two times per year for planning, team-building, and networking
Kard is an equal opportunity employer and we actively encourage applicants of all genders, backgrounds, and experiences to apply. We believe that diverse perspectives enrich our workplace and drive our success.
Top Skills
What We Do
Kard’s rewards-as-service platform makes loyalty more rewarding by simplifying the rewards experience for cardholders, financial institutions, and merchants. Utilizing the Kard API, financial institutions — including neobanks, traditional banks, and any other card issuer — can quickly and easily build their own customizable rewards program, driving cardholder engagement and loyalty by connecting users to the brands they love and rewarding them for everyday purchases. Powering rewards for over 45 million cardholders in the Kard issuer and partner network, Kard drives new customer acquisition and loyalty for thousands of in-store and online merchants across the US. Learn more at www.getkard.com.
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