Director of People Operations

Meet DeepL

DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding translations and intelligent writing suggestions are designed with enterprise security in mind. Today, they enable over 100,000 businesses to transform communications, reach new markets, and improve productivity. And, empower millions of individuals worldwide to make sense of the world and express their ideas.

Our goal is to become the global leader in Language AI, building products that drive better communication, foster connections, and make a real-life impact. To achieve this, we need talented individuals like you to join our exciting journey. If you're ready to work with a dynamic team and build your career in the fast-moving AI space, DeepL is your next destination.

What sets us apart

What sets us apart is our blend of modern technology, competitive benefits, and an open, welcoming work culture that enables our people to thrive. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This may be because of our products that have helped countless people worldwide or our shared mission to improve communication for individuals and businesses, bringing cultures closer together. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation and employee well-being. Discover what our teams have to say about life at DeepL on LinkedIn, Instagram and our Blog.

WHAT YOU’LL DO

The Director of People Operations is essential in shaping the future of our workforce and driving transformation as we grow. This high-impact leadership position sets the strategic direction for People Systems, Analytics, Project Management, and Shared Services, focusing on evolving and scaling our operations to meet the demands of a dynamic organization, ensuring compliance in all the locations we operate in.

In this role, you will blend creativity, technical expertise, and strong interpersonal skills with a proactive approach. You will lead a team of over 10 individuals and be responsible for optimizing our employee experiences through HR systems and processes. Additionally, you will design and implement a comprehensive data analytics strategy that provides actionable insights to our leaders, empowering informed, data-driven decision-making.

The ideal candidate is a seasoned leader with extensive experience in HR systems, global operations, process transformation, and continuous improvement. Your contributions will enhance efficiency and effectiveness while laying the groundwork for sustainable growth.

• Responsible for our Shared Services operational infrastructure, focusing on scalable support models to enhance agility, efficiency, and employee experience.

• Collaborate with Business Leaders and People Leadership Teams to refine HR processes and systems, identifying opportunities for standardization and automation while accommodating local regulations.

• Develop escalation paths for HR Ops service delivery issues and utilize metrics-based tools like Confluence to assess and enhance HR service performance.

• Lead HR systems and data initiatives, including projects and implementations.

• Optimize the HR tech stack to ensure efficiency and functionality.

• Manage relationships and collaboration among internal teams, including People, Finance, and Legal.

• Optimize HRIS (e.g., Bob) and other tech components like Ashby to enhance efficiency and user experience.

• Develop a comprehensive data strategy to ensure the accuracy, reliability, and security of people data.

• Provide actionable insights based on people data to support informed decision-making among leaders.

• Play a strategic leadership role in the broader systems community, representing the organization and staying updated on industry trends and best practices.

• Oversee global expansion initiatives, M&A activities, and systems consolidation efforts.

WHO YOU ARE

• Extended years of progressive leadership experience in HR Operations at a publicly traded company with second-line leadership responsibility

• Extensive experience with HRIS and support systems.

• Must have worked in a SOX-compliant environment previously 

• Excellent communication skills and high emotional intelligence, with the ability to articulate a clear vision and strategy for the team and build relationships across the business

• Must be able to stay highly organized while working in a fast-paced environment with constant change

• Extreme sense of ownership and accountability with a bias for action

• Strong data analysis skills and a passion for leveraging data to solve complex problems

• Experience with global expansion and M&A activity is a plus

• Strategic thinker and influencer with demonstrated leadership acumen and problem-solving skills

• Strong oral and written communication skills, including experience in effectively communicating with colleagues of various technical backgrounds and skill sets

We are an equal opportunity employer

You are welcome at DeepL for who you are—we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It’s in our diversity that we will find the power to break down language barriers in the world.