Director of Payments & Fraud

PrizePicks is looking for a Director of Payment and Fraud Operations responsible for the company’s payment strategy, fraud prevention and detection, vendor relationships, and overall payment and fraud operations. You will work closely with the product, finance, data, compliance, and fraud teams to lead cross-functional initiatives such as commercial negotiations, geographic expansion, fraud mitigation, and management of the payment stack. The ideal candidate has proven management experience to lead both payments and fraud teams in the gaming industry. This position reports to the CFO and works closely with the Technology Division.

What you’ll do:

• Oversee and continuously develop PrizePicks’ payments and fraud technology stack.
• Develop and oversee the payments and fraud strategy including technology, partners, redundancies, and commercials.
• Facilitate operations between legal, product, operations, and fraud teams to maintain & enable new jurisdictions and ensure compliance.
• Lead fraud operations to identify, prevent, and mitigate fraud activities, ensuring the company is compliant with all relevant regulatory and security standards.
• Identify and act upon issues within transactions, payment, and fraud processes, ensuring compliance with procedures.
• Conduct analysis of transactional and customer records to identify trends, fraud patterns, and potential improvements in both payments and fraud operations.
• Collaborate with internal and external stakeholders to address and resolve payment-related and fraud-related issues.
• Recommend improvements to payment and fraud tools, strategies, and procedures.
• Stay informed on the latest fraud schemes, techniques, and emerging payment fraud trends, proactively implementing measures to reduce fraud losses.

What you have:

• Minimum of five (5) years of experience in a similar role, preferably in higher-risk market verticals.
• Experience with gaming merchants or providers is preferred.
• Experience leading fraud operations or working in fraud prevention, detection, and mitigation.
• Thorough understanding of DFS regulated and non-regulated business models, customer KYC processes, AML checks, fraud prevention, and related regulatory requirements.
• Proven ability to identify root causes and key risk trends from diverse data sources and create detailed action plans to improve payment and fraud processes.
• Strong team player with proven management experience and comfort reporting to executive-level supervisors.
• Excellent communication and interpersonal skills to interact effectively with all business contacts.

This job description is not intended to be an exhaustive list of all duties, responsibilities, or activities required for this role. PrizePicks reserves the right to modify duties, responsibilities, and activities at any time with or without notice.

Where you’ll live:

• This is a hybrid role based out of our HQ in Atlanta, GA

Benefits you’ll receive:

In addition to your great compensation package, we’ll shower you with perks including: 

• Company-subsidized medical, dental, & vision plans 
• 401(k) plan with company match
• Long-term incentives and bi-annual bonus
• Flexible PTO to encourage a healthy work/life balance (2- weeks STRONGLY encouraged!)
• Generous paid leave programs, including 16-week paid parental leave and disability benefits
• Workplace flexibility and modern work schedules focused on getting the job done, not hours clocked
• Company-wide in-person events and team outings
• Lifestyle enhancement program
• Company equipment provided (Windows & Mac options)
• Annual performance reviews with opportunities for growth and career development