Director. Operational Risk Management Programs

If you’re looking for a meaningful career, you’ll find it here at Webster. Founded in 1935, our focus has always been to put people first--doing whatever we can to help individuals, families, businesses and our colleagues achieve their financial goals. As a leading commercial bank, we remain passionate about serving our clients and supporting our communities. Integrity, Collaboration, Accountability, Agility, Respect, Excellence are Webster’s values, these set us apart as a bank and as an employer.  

Come join our team where you can expand your career potential, benefit from our robust development opportunities, and enjoy meaningful work!

Position Summary

Reporting into the Senior Managing Director of Operational Risk Management (ORM), the Director will play a pointed role in the development, enhancement and execution of the operational risk program, including risk & control self-assessments, operational risk events and losses, risk metrics, issues (also known as control gap identification and mitigation), risk acceptance, scenario analysis, business continuity, incentive compensation, and new activities.  The Director helps to drive a control-oriented culture across the organization through their collaboration and partnership with colleagues in each line of defense.

Key responsibilities for the role:

• Support the Senior Managing Director of ORM Programs through program design, maintenance, and implementation oversight. As subject matter expert, articulate program requirements to ORM team members and other key stakeholders throughout the Bank.

• Strong understanding of governance structures, including policies and controls to ensure compliance with external regulations and internal risk management standards. Maintain ORM program policies, procedures and training documentation.

• Prepare reporting documentation for committee and management reporting.

• Strong understanding of risk frameworks, including operational risk management (ORM) and risk identification techniques. Experience in developing and implementing risk management processes and controls. Provide independent oversight of operational risks across all risk areas, business units, and locations.

• Project management skills to support the implementation of new activities, ensure integration across ORM Program. Work on multiple projects/initiatives concurrently (e.g., committees, enterprise projects, risk reporting).

• Collaborate and engage with risk partners across the organization to promote a controls-oriented culture.

• Participate, and in some cases manage ad-hoc projects and/or initiatives within the ORM team.

• Understand banking regulations, risk management frameworks, supervisory expectations, and industry trends for large financial institutions, as it relates to operational risk management.

Key skills/experience qualifications for the role:

• Bachelor's degree in finance, Business Administration, Risk Management, or a related field.

• At least 5 years of Risk or Audit related experience in financial institutions.

• At least 8 years of experience within the financial services industry.

• Knowledge of core Operational Risk Management programs including Risk and Control Self-Assessments, Operational Risk Event/Loss reporting and mitigation, Risk Metric reporting, Scenario Analysis, and Emerging Risks.

• Knowledge of OCC Heightened Standards and Regulatory Category IV banking requirements preferred.

• Ability to manage change and effectively influence and consistently build strong lasting working relationships with stakeholders across all levels.

• Excellent written and verbal communication skills.

• Ability to express complex ideas using simple terminology.

• Excellent work ethic, accountability, integrity, high degree of autonomy and personal drive.

• Strong Excel and PowerPoint skills.

• This position will have a hybrid schedule and can be based onsite in Southington, CT; White Plains, NY or New York, NY; Jericho, NY.

The estimated base salary range for this position is $130,000 USD to $160,000 USD.  Actual salary may vary up or down depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position is eligible for incentive compensation.

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.