Director, Neighborhood Dining Partnerships & Strategy

Director, Neighborhood Dining Partnerships & Strategy

Reporting to: VP, Bilt Neighborhood Rewards 

Location: New York, NY

What is Bilt?

Bilt Rewards is the first loyalty program that rewards members on rent and in their neighborhood, no matter where they live.

Bilt Members can earn points and access exclusive benefits on rent payments, condo & co-op fees, and around their neighborhood at local restaurants, fitness studios, rideshare, and more. Ranked the highest-value point currency by top publications, Bilt Points can be transferred 1:1 to major airline and hotel programs, or used towards rent payments, shopping, fitness, and even a down payment on a home. Members also get access to credit-building benefits, member-only experiences, and an Elite Status program.

In partnership with the top multifamily owners & operators across the country, we’ve also created the Bilt Rewards Alliance, a network of 4M+ apartments and homes across the country. Residents who live in the Bilt Rewards Alliance make payments directly through the Bilt Payment Center and get access to benefits including additional earn opportunities on new leases, renewals, and more.

While Bilt Members can use any debit or credit card to earn points and access their benefits, Bilt has partnered with Mastercard and Wells Fargo to create the Bilt Mastercard® - the first and only credit card that lets you pay rent and earn points without the transaction fee.

What’s the role?

As the Director of Neighborhood  Dining Partnership & Strategy, you will help lead the expansion and management of Bilt's prestigious dining network through strategic partnership development and relationship management. You will lead with a consultative sales approach and act as the first point of contact for all restaurant and hospitality groups nationwide. You will own and schedule meetings with restaurant owners and operators and work closely with the rest of the dining team to onboard all new merchants to the platform. You will also foster already existing relationships to continue to expand the partnership with Bilt Neighborhood Rewards.

In this role, you will…

• Drive nationwide growth by identifying, acquiring, and onboarding premier restaurants and hospitality groups into the Bilt Neighborhood Rewards program.
• Serve as the primary relationship manager for both prospective and existing restaurant partners.
• Develop and execute strategic account plans to deepen partnerships and maximize value for both partners and Bilt members.
• Analyze partnership performance metrics and implement strategies to optimize program success.
• Lead end-to-end partnership development, from prospecting to contract negotiation and relationship maintenance.
• Create compelling partnership proposals and presentations that demonstrate the value proposition of Bilt Neighborhood Rewards.
• Cultivate strong bonds with partner restaurants, positioning oneself as a trusted and knowledgeable ally.
• Identify opportunities for expanded collaboration with existing partners to enhance program offerings.
• Regular travel to meet with current and potential partners nationwide
• Handle all general account management responsibilities, including, but not limited to, weekly touchpoints, email newsletters, and in-person meetings.
• Conduct business reviews with strategic partners. Solicit their feedback and implement solutions based on their wants and needs.
• Stay attuned to the industry's pulse, including market shifts and competitors, to uncover fresh prospects and address potential roadblocks.
  

In terms of qualifications, we’re seeking:

• 5 - 7+ years of experience in restaurant and hospitality sales and account management
• Proven experience in restaurant/hospitality partnerships or strategic account management
• Strong network within the restaurant and hospitality industry
• Excellence in relationship building and consultative selling
• Strategic thinking with the ability to analyze partnership opportunities and drive mutual value
• Excellent organizational, problem-solving, and project management skills.
• Ability to work in a fast-paced environment, handling multiple projects with tight deadlines.
• Exceptional attention to detail
• Strong leadership and communication skills, with the ability to influence and inspire teams.
   

Benefits:

• Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program.
• Medical Insurance (for you and your loved one) - We offer a variety of different subsidized medical plans (with dental and vision), including a free HDHP with a company-sponsored HSA contribution. We have you covered from Day 1.
• Wellness Benefits -  Enjoy a One Medical Membership, Wellhub (Gympass) Access, family planning programs and more, on us. 
• 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we’re here to help you get there.
• Commuter FSAs - We believe the best ideas come from being together in one place. We just don’t think getting there should be so expensive.
• UNLIMITED PTO - Because we believe that working hard shouldn’t mean always working. Take time for yourself as often as you need it.
• Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
• Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.

At Bilt Rewards, we believe in transparency and we do our best to make sure the company and our candidates are on the same page as it relates to compensation. In addition to posting salary ranges for our open roles, candidates should expect to be asked about compensation expectations and requirements early on in their interview process. Our goal is to highlight when expectations and Bilt’s salary range may be out of sync, and work with the candidate to determine whether it makes sense to continue conversations.

We are considering candidates with differing levels of expertise for this position. Leveling will be based upon your experience and performance in the interview process.

Where a new hire falls within a range will be based on their individual skills and experience, and how these competencies compare across other employees in the same role. Bilt's bands are designed to allow for individual compensation growth within the role. As such, new hires typically start at the lower end of the range. Bilt rewards performance and outcomes - should you join the company, you will have the opportunity to grow your salary over time.

The salary range for a Director, Neighborhood Dining Partnerships and Strategy is $150,000 - 170,000 and will be eligible for equity and an annual performance-based bonus.