Director of Insurance Operations

Since its inception in 2003, driven by visionary college students transforming online rent payment, Entrata has evolved into a global leader serving property owners, managers, and residents. Honored with prestigious awards like the Utah Business Fast 50, Silicon Slopes Hall of Fame - Software Company - 2022, Women Tech Council Shatter List, our comprehensive software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, reshaping property management worldwide.

Our 2200+ global team members embody intelligence and adaptability, engaging actively from top executives to part-time employees. With offices across Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with established stability, evident in our transparent communication values and executive town halls. Our product isn't just desirable; it's industry essential. At Entrata, we passionately refine living experiences, uphold collective excellence, embrace boldness and resilience, and prioritize different perspectives, endeavoring to craft a better world to live in.

We’re seeking a dynamic and experienced Director to lead our Insurance Agency division. As the Director, you will be responsible for overseeing the strategic development and day-to-day operations of the insurance organization, ensuring seamless integration with Entrata's suite of property management solutions and the overall performance of the Insurance organization. This role demands a strategic thinker with a strong background in insurance operations, a proven track record of driving revenue growth, and the ability to lead and inspire a high-performing team.

Responsibilites

• Develop and execute a comprehensive insurance strategy aligned with Entrata’s business objectives.
• Identify and pursue new business opportunities to drive revenue growth and market share.
• Provide leadership and direction to the insurance operations team, ensuring efficiency and effectiveness.
• Establish and monitor key performance indicators (KPIs) to measure success.
• Collaborate with product teams to design and launch innovative insurance solutions.
• Oversee seamless integration of insurance products into Entrata’s property management platform.
• Ensure compliance with regulatory requirements and implement risk management strategies.
• Foster strong relationships with insurance carriers, regulatory bodies, and industry partners.
• Partner with sales and marketing to drive adoption of insurance offerings.
• Continuously optimize workflows and customer experiences through market research and feedback.

Minimum Qualifications

• Bachelor's degree (or equivalent experience)  in Business Administration, Insurance, or a related field.
• 8+ years of experience in insurance operations, with at least 3 years in a leadership role.
• In-depth knowledge of property and casualty insurance products and regulations.
• Proven experience in developing and implementing successful insurance business strategies.
• Strong understanding of insurance technology and software solutions.
• Exceptional leadership and team management skills.
• Demonstrated ability to drive revenue growth and achieve business targets.
• Excellent communication and interpersonal skills.
• Strategic mindset with the ability to make data-driven decisions.
• Proficient in Microsoft Office Suite and relevant industry software.

Preferred Qualifications

• Master's degree (or equivalent experience) in Business Administration or a related field.
• Insurance industry certifications such as CPCU or CIC.
• Experience working in a software or technology-driven company.
• Familiarity with Entrata's property management software or similar solutions.
• Knowledge of emerging trends and technologies in the insurance industry.
• Experience working within the multifamily industry

Benefits:

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.

Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.

HSA/FSA options and employer-paid disability benefits provided for eligible employees.

Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.

Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.

Family-centric leave policies supporting new parents during significant life events.

Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.

Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.

Bi-annual swag drops for employees

Currently, Entrata hires in Arizona, Idaho, Nevada, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, Illinois, and Tennessee for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles. If you choose to apply and do not live in one of these states, your application may be reviewed on a case-by-case basis and salary ranges will be provided if required by state law

But members of the Entrata team aren’t just intelligent and ambitious, they’re the living embodiment of another core Value: “Excellent Alone, Better Together.” Entrata is dedicated to creating a workplace where a diverse and inclusive team thrives in an environment free from discrimination. We provide equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, protected veteran status, or any other applicable characteristics protected by law.

It’s a great place to work! Will you join us?