Director of GTM Partnerships

Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.   

WHAT YOU’LL DO:

The Partnerships Director primarily develops and manages Duck Creek’s go-to-market partnerships in Americas, that contribute to an assured customer experience that also are significant to Duck Creek’s Product & SaaS.  Outcomes are tied to measurable impact to go-to-market, successful customer engagement, and Product & SaaS related project milestones.

• Develop, manage, and optimize strategic relationships with partners to drive mutual success.
• Define and execute the overall strategic direction for each partner engagement.
• Lead and orchestrate key partner initiatives, including Formation activities and the Partner Summit.
• Collaborate with the Partner Insurance practice to ensure effective knowledge-sharing on products, solutions, target markets, and prospect coverage.
• Align and engage with partner teams, including Customer Success, Product, GTM (Sales, Client Executives, Marketing, Pre-Sales), and Alliance teams.
• Coordinate cross-functional alignment within Duck Creek, working with Professional Services, Engineering/Product, and GTM teams (Sales Leaders, Solution Development, Solution Consulting, Marketing).
• Drive GTM activities to achieve key metrics, such as sourced revenue, influenced revenue, and joint marketing success.
• Oversee product integration initiatives, ensuring successful outcomes for agreed-upon projects.
• Align on customer success strategies to support joint client engagement during and post-implementation phases.
• Collaborate on recruiting, onboarding, and managing new partners to expand solutions, regions, and value-add offerings.
• Facilitate and manage procurement and contractual relationships for partners, including Master Partner Agreements and Statements of Work.
• Work closely with internal teams, including Legal, GTM Sales Operations, and Product/Engineering, to ensure effective partnership execution.
• Monitor, evaluate, and report on partnership performance, identifying areas for improvement and growth.
• Foster strong collaboration across internal and external teams to achieve shared business goals.
• Serve as the primary contact for partner escalations, ensuring positive, results-driven relationships.

WHAT YOU’VE DONE:

• Bachelors Degree required
• 7+ years of experience with business-to-business relationship development and management 
• 5+ years of experience in financial services technology, preferably insurance services and core software
• 5+ years of enterprise software partner, Software services or SI experience
• Capable of envisioning and defining go to market strategies
• Negotiation and contracting experience
• Excellent communication and presentation skills (written and oral)
• Strong organizational and analytical skills
• Demonstrated communication effectiveness is of high importance
• Must possess or develop solid knowledge of Duck Creek products, product messaging, partner capabilities and positioning, competitor positioning, and our near & long-term product strategies.

PREFERRED

• Proficiency in multiple languages
• Knowledge of insurance principals and operations with an emphasis on property & casualty insurance within Insurance Carriers as well as Partner Practices

Knowledge, Skills, Abilities, and Behaviors:

• Demonstrated ability to envision, define, and execute go-to-market strategies aligned with organizational objectives.
• Proven experience in negotiation and contracting, including managing Master Partner Agreements and Statements of Work.
• Exceptional communication and presentation skills, both written and oral, tailored to diverse audiences and stakeholders.
• Strong organizational and analytical skills, with the ability to manage complex projects and synthesize data into actionable insights.
• Effective communicator with a track record of fostering collaboration and building strong relationships internally and externally.
• Comprehensive knowledge of Duck Creek products, messaging, partner capabilities, and competitive positioning, with the ability to align these with business strategies.
• Familiarity with property and casualty insurance principles and operations, particularly within insurance carriers and partner practices.
• Strategic thinker with the ability to assess market trends, competitor activities, and partner opportunities to inform decision-making.
• Skilled in coordinating cross-functional teams, including Product, Engineering, Sales, Marketing, and Customer Success, to achieve partnership goals.
• Proficient in identifying and leveraging partner strengths to deliver joint solutions that drive customer success and revenue growth.
• Ability to manage multiple priorities in a fast-paced environment while maintaining attention to detail and high-quality outcomes.
•   Adept at using data-driven approaches to measure and communicate partnership performance, identifying opportunities for continuous improvement.

Work Environment & Other Requirements:

• Travel: 25%   
• Work Authorization: Must be legally authorized to work in the country of the job location

WHAT WE STAND FOR:  

Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title, seniority, or background. This collaborative and team-oriented approach is at the core of how we operate and continuously improve our products, services, and systems.  As such, Duck Creek is committed to providing equal opportunity to all employees and applicants – to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, gender, religion, sexual orientation, age, national origin, disability, marital, military, or any other protected status.  

We strive to be an example to the world of inclusion, diversity, and equity in all things – where employees are free to be their authentic selves in the workplace and in the communities in which we live. We believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.

To learn more about our inclusive company culture, values, DE&I initiatives, and people, please visit: https://www.duckcreek.com/life-at-duck-creek/. 

Please let us know if you encounter accessibility barriers with our web content by sending an email to [email protected]. 

Duck Creek Technologies does not accept, nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.  

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