Director, Global Account Manager

Job Posting Start Date 03-26-2025 Job Posting End Date 05-20-2025

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.

We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives.

A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.

Job Summary

To support our extraordinary teams who build great products and contribute to our Health Solutions growth, we’re looking to add a Global Account Manager located in North America.

This Director of Global Account Manager – Health Solutions role will report to a VP of Global Account Management and will develop and manage the growth relationship of one of our largest, multi-national med-tech partners and potentially additional, focused engagements.

What a typical day looks like:

• Strategic - Analyze and understand customers’ business strategy, future product plans, expansion activities and align Flex resources where mutually beneficial; relationship management and shaping propositions to meet client requirements.
• Commercial – Review business metrics (delivery, quality, customer satisfaction, financials), manage internal and external financial elements amid shifting economic challenges. 
• Forecasting, reducing inventory; financial metrics to evaluate and assess financial performance.
• Work closely with global project teams to ensure alignment to goals.

The experience we’re looking to add to our team:  

• A completed degree in Engineering, Business, or equivalent field of study.
• 10+ years experience managing highly visible accounts
• Ability to craft and articulate the compelling Health Solutions value proposition with existing and business expansion opportunities and financial fluency for commercial negotiations for group profitability metrics. 
• Ability to navigate a matrixed organization encompassing internal stake holders, key company deliverables and building robust service delivery teams are important for success.
• Relevant work experience as a sales professional in the healthcare- focused electronic manufacturing services industry with focus on business-to-business and large/strategic customer engagements.
• Excellent communication skills, ability to make effective and persuasive presentations to various stakeholders.
• Ability to travel within North America with periodic global travel.

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Job CategorySales - Marketing - Account Mgmt

Is Sponsorship Available?

No

Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email [email protected] and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).