Director of Info Tech, GenAI

Role Overview:

We are seeking a highly experienced and strategic executive leader focus on setting our Generative AI direction within McAfee. The Director of Internal Generative IT Team will be responsible for empower internal employees through innovative technology solutions. This role will also enhance our Internal Chatbot to improve employee productivity. The ideal candidate will have a strong background in IT management, generative AI, and a proven track record of leading cross-functional teams.
This is a Hybrid position located in either San Jose, CA or Frisco, TX. You will be required to be onsite on an as-needed basis, typically 1 to 6 times a month. We are only considering candidates within a commutable distance to one of the two locations and are not offering relocation assistance at this time

About the role:

• Strategic Leadership: Lead the strategic vision and conversation aligning our use cases across the enterprise and gain pressure testing and input from our deep technical experts.

• Commercially available technology: The role will be focused on providing a scalable architecture that ensures / provides the flexibility to adopt new vendors for the four sponsored company use cases (e.g., marketing content creation, customer service chat bot, etc.) from varying vendors as market capabilities change.

• Team Management: Lead and mentor a team of IT professionals, fostering a collaborative and innovative work environment.

• Generative AI Initiatives: Oversee the development and deployment of generative AI solutions to enhance internal processes and employee productivity.

• Internal Chatbot Enhancement: Drive the continuous improvement of the Internal Chatbot, ensuring it meets the evolving needs of employees.

• Cross-Functional Collaboration: Work closely with other departments, including Marketing, HR, Product Engineering, Customer Service, Finance etc., to ensure seamless integration of generative AI solutions.

• Project Management: Manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

• Stakeholder Engagement: Engage with key stakeholders to gather requirements & use cases, provide updates, and ensure alignment with business objectives.

• Performance Metrics: Establish and monitor performance metrics to measure the success of generative AI initiatives and the Internal Chatbot.

• Continuous improvement: Drive processes to continuously enhance the effectiveness of our programs.

• Innovative Thinking:  Monitor industry best practices and emerging trends to continuously drive Generative AI innovation for our employees.

About you:

• Minimum of 10 years of experience in IT management, with at least 5 years in a leadership role.

• Experience with generative AI and chatbot technologies is necessary.

• In-depth knowledge of generative AI technologies and their application in an enterprise setting.

• Relevant certifications in IT management and AI technologies are a plus.

• Analytical mindset with the ability to synthesize data and provide actionable insights to inform product decisions and measure success.

• Demonstrated ability to manage multiple complex projects and drive cross-functional collaboration.

• Ability to think creatively and strategically to develop innovative solutions to complex problems.

• Strong project management skills, with the ability to manage multiple projects simultaneously.

• Proven ability to work effectively with cross-functional teams and stakeholders.

• Ability to present complex information clearly and concisely.

• Proactive and has a can-do attitude.

#LI-Hybrid

Company Overview

McAfee is a leader in personal security for consumers. Focused on protecting people, not just devices, McAfee consumer solutions adapt to users’ needs in an always online world, empowering them to live securely through integrated, intuitive solutions that protects their families and communities with the right security at the right moment.

Company Benefits and Perks:

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

• Bonus Program
• Pension and Retirement Plans
• Medical, Dental and Vision Coverage
• Paid Time Off
• Paid Parental Leave
• Support for Community Involvement

We're serious about our commitment to diversity which is why McAfee prohibits discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.