Director of FP&A

About Marshmallow

We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. All because the industry hasn’t given this huge cohort of people a second’s thought, and isn’t set up to price them properly. 

We saw an opportunity to do things differently, so we made it our mission to back the ones who step outside the norm. Since we started, we’ve helped 100,000s of people get a fairer deal on their car insurance. Using technology, we serve people that are often overlooked by financial services companies, solving important problems for people who need it most. 

We know there are millions of marginalised customers out there. And we know that they face unique problems that most companies aren’t even aware of. We believe that our future is helping these people by learning about their experiences, and building our company around their needs. And there are strong signs that there’s a need for a company like us. Earlier this year we hit profitability, which is a huge milestone, but the most exciting thing is that we’re only just getting started.

How we work

We’re really proud of the culture we’ve created. We push for progress every day, because we know that we’ll only hit big milestones by taking lots of smaller steps. We’re always open to helping our team mates, sharing our ideas, experience and knowledge to solve problems together. We take risks, think creatively and experiment relentlessly to meet our customer’s needs, and never pass blame when things go wrong. We encourage people at all levels to take ownership of their work, and to be bold in challenging how we do things. Everyone has a voice and the opportunity to make an impact. 

And autonomy and ownership are only possible with clear direction. That’s why we collaborate to do in-depth planning twice a year, and make sure we leave with clear goals and objectives that flow from top to bottom. To make sure we’re as aligned as possible across functions, most of our work rolls up into four tribes; Acquisition, Retention, Claims and Pricing, Underwriting & Fraud. Each tribe has multiple teams embedded in it, working cross-functionally to do great work.

We’re so excited for all of the challenges up ahead, and we need more people to help us tackle them! If life at Marshmallow sounds like it could be for you, explore our culture handbook or read our blog to find out more.

The Finance Team

We're here to make sure Marshmallow can achieve its growth ambitions. To do that, we're building the finance team of the future by arming ourselves with the best processes and data-powered tools in the industry!

We’re looking for a Director of FP&A with 10+ years tech industry experience to join our finance team and support our growth into new products and markets. We are looking to extend into new insurance products in the near future and need operational and finance support to make this a success. 

Reporting to the CFO, you’ll manage a small but highly productive FP&A team.

What you’ll be doing

• Responsible for Budgets, forecast and long-term strategic financial planning and modelling.

• Working closely with the CFO and leadership team to formulate the business's medium to long term financial and strategic plan.

• Responsible for the delivery of monthly, quarterly financial results presentations, including preparing the CFO slides, scripts and messaging with potential Q&A and supporting analysis

• Work with Business Unit heads to build their annual budgets and forecasts

• Producing models to project short term and longer term growth with accurate and reliable predictive forecast modelling for multiple functional areas

• Lead on cash flow forecasting working with the Financial Controllership team to develop accurate free cash flow forecasts

• Analysing financial and operational results to better understand company performance

• Communicate to senior management the reasons behind the product/department performance and results

• Manage and drive the monthly and quarterly business reviews from a finance perspective working closely with the business to drive actionable insights.

• Preparing business cases to support new investment, strategic and other business decisions

• Communicating results and recommendations to senior management for improvements that will lead to cost reduction, revenue generation and streamlining operations

• Provide insights to senior management around financial modelling, forecasts and profitability

• Responsible for developing the FP&A team into a high- performing team of business partners.  

• Developing with the CFO the long term strategic vision of the FP&A team including people, processes and finance tech stack to support a scaling business.

• Interact proactively and collaboratively with executive leadership teams on a regular basis

• Ad hoc reporting and analysis as required

Who you are

• Creates a culture of ownership, accountability, and continuous improvement, where teams feel encouraged to enhance their ways of working and strive for excellence

• Acts as a dedicated leader, guiding and developing future leaders by nurturing their growth, supporting performance, and ensuring team members are aligned and empowered

• Articulates a compelling vision and simplifies complex strategies, helping people understand their roles in delivering on strategic goals

• Actively fosters a growth culture, celebrating achievements and supporting team members’ career development through honest, impactful feedback and a focus on building future capabilities

• You embrace the ideas of others as well as challenging business and tribe leaders to drive the best results for the company

• Demonstrates resilience, maintains performance and optimism under pressure or adversity

• Quickly analyses and interprets different information sources to deliver individual and/or team metric-driven outcomes

• You balance strategic vision with strong attention to detail, moving seamlessly between high-level planning and in-depth execution

• You’re collaborative, value diverse perspectives, and approach work with humility and curiosity

• You enjoy problem-solving and proactively creating innovative solutions to complex problems

• You thrive in a high-growth environment. You are highly adaptable to change and will take ownership to get things done

What we're looking for from you

• Bachelor’s degree in Finance or Accounting required

• A minimum of 10 years of professional experience is required (ACCA/CIMA/ACA)

• Prior experience managing a FP&A function and good people development leader

• Exceptional analytical, quantitative, and statistical skills

• Strong financial modelling skills, along with an understanding of financial reporting and cash flow information

• Must be detail-oriented and able to balance multiple responsibilities and tasks while meeting deadlines

• Advanced proficiency in MS Excel (SQL a plus) and working with Financial systems (Netsuite a plus)

• Ability to act and operate independently with minimal daily direction to accomplish objectives

• Ability to work cooperatively and collaboratively with all levels of employees, management, and outside parties to maximise performance, creativity, problem solving, and results

• Strong business partnering, influencing and interpersonal skills

• High level of  commercial acumen and running investment processes

• Tech industry experience required, marketing tech and/or insurance a plus

• Deep knowledge of motor insurance accounting and reporting as well as Solvency II and other regulatory reporting a bonus

• Working knowledge of insurtech financial metrics and reporting such as LTV, CAC etc 

Perks of the job

• Flexible working - Spend 3 days per week with your team in our new collaborative London office

• Competitive bonus scheme - designed to reward and recognise high performance 🌟

• Flexible benefits budget - £50 per month to spend on a Ben Mastercard meaning you get your own benefits budget to spend on things you want. Whether that’s subscriptions, night classes (puppy yoga, anyone?), the big shop or a forest of houseplants. Pretty much anything goes 💰

• Sabbatical Leave - Get a 4-week fully paid sabbatical after being with us for 4 years 🏝️

• Work From Anywhere - 4 weeks work from anywhere to use, with no need to come to the office 🛫

• Mental wellbeing support – Access therapy and mental health sessions through Oliva 💚

• Learning and development – Personal budgets for books and training courses to help you grow in your role. Plus 2 days a year - on us! - to further your skillset 🤓

• Private health care - Enjoy all the benefits Vitality has to offer, including reduced gym memberships and discounts on smartwatches 🏥

• Medical cash plan - To help you with the costs of dental, optical and physio (plus more!)

• Tech scheme - Get the latest tech for less 🖥

Plus all the rest; 33 days holiday (including bank holidays), pension, cycle to work scheme, monthly team socials and company-wide socials every month!

Our Process

We break it up into a few stages:

• Initial call with a member of our internal talent team (30 mins via zoom)

• A past experience interview, where you will discuss your technical experience in more detail with our CFO (60 mins via zoom)

• A technical/task interview, a deeper dive into the technical responsibilities for the role (60 mins - in person)

• A culture interview to check that your work style fits our processes and values with our CEO & Co-Founder (60 mins - in person) combined with a coffee chat with our CPO (30 mins - in person)

Everyone belongs at Marshmallow

At Marshmallow, we want to hire people from all walks of life with the passion and skills needed to help us achieve our company mission. To do that, we're committed to hiring without judgement, prejudice or bias.

We encourage everyone to apply for our open roles. Gender identity, race, ethnicity, sexual orientation, age or background does not affect how we process job applications.

We're working hard to build an inclusive culture that empowers our people to do their best work, have fun and feel that they belong.

Recruitment privacy policy

We take privacy seriously here at Marshmallow. Our Recruitment privacy notice explains how we process and handle your personal data. To find out more please view it here.