Director, Engineering - Digital Engagement

Posted 9 Hours Ago
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San Francisco, CA
Senior level
Fintech • Financial Services
The Role
The Director of Engineering for Digital Engagement at LendingClub will lead the development of fintech solutions to enhance customer experiences. This role involves shaping technical strategies, leading software engineering teams, and ensuring collaboration across functions while focusing on user needs and effective product delivery.
Summary Generated by Built In

Current Employees of LendingClub: Please apply via your internal Workday Account

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. We are the leading digital marketplace bank in the U.S., having helped our nearly 5 million members secure over $90 billion in loans to refinance high-cost debt and achieve their financial goals. Members today have mobile-first access to a growing range of products and services designed to work seamlessly together to deliver value in new ways. Everyone deserves a better financial future, and our team is committed to making that a reality. Join the Club!

About the Role

We are looking for a seasoned Director of Engineering, Digital Engagement to lead our efforts in making engaging, rewarding fintech experiences for our customers. LendingClub is offering new tools to improve the financial lives of our members across our product lines, and this role will lead software development to deliver the foundational elements of this experience. The ideal candidate is a seasoned software engineering leader with hands on skills building web and mobile experiences in fintech. The role will need to be passionate about improving people’s lives through technology, empathizing with customer needs to lead a team of deliver an amazing customer experience, driving better financial outcomes for millions of our members.

What You'll Do

  • Drive the long-term technical strategy for our Digital Engagement experiences, helping our customers manage their debt and achieve better results 

  • Effective people leader, able to attract, hire, and continuously grow top engineering talent 

  • Create a highly collaborative cross functional environment, ensuring technical implementation aligns with business, product, design and other stakeholders, ensuring our designs are both effective and align with risk and information security standards 

  • Brainstorm with our teams, bringing the “art of the possible” to the forefront of what technology can do for our members 

  • Clearly and continuously articulate “What’s Important”, to ensure we focus on the key, critical priorities we need to deliver 

  • Provide technical expertise in web and mobile end-to-end engineering throughout all development phases, from conception through to publishing to the app stores 

  • Help define and drive platform implementations to support our projects 

  • Work closely with product management to deliver cost and time estimates to manage stakeholder expectations, while not sacrificing quality in the process 

  • Continuously assess our SDLC, and if necessary, adapt in service to delivering repeatable, sustainable and scalable engineering results. Influence across the organization to leverage best practices 

  • Ensure data is at the forefront of our designs, available to support customer needs, and mapping user journeys to the analytics KPIs we need to understand how our products are being effective 

  • Drive results through proactively collaborating across organizational boundaries 

About You

  • 10+ years of software development and software architecture experience and a bachelors degree or higher in Computer Science or a related field of study; or equivalent work experience 

  • Deep know-how in the technical architecture, common stacks and engineering tools needed to deliver amazing web and mobile experiences in banking or fintech. Ideally, experience in delivering and/or leading teams working in React Native or Swift/Kotlin native mobile app development; React for web; and Java, Scala, or Python for backend

  • Deep experience building, mentoring, and leading software engineering teams, with a strong focus on people development and coaching team members 

  • Significant leadership experience delivering consumer-facing web and mobile engineering solutions, with understanding of current industry technology stacks and common approaches, best practices, workflows, and troubleshooting 

  • Hands on skills that are effective in a crisis, a demonstrated ability to quickly lead team through issues resolution, root cause analysis and successfully prioritize corrective action 

  • Possess a deep understanding of UX and UI driving customer experiences, including common blind spots, ideally in fintech spaces 

  • Experience directing with hybrid or remote teams across multiple time zones 

  • A seasoned hand at working with product and design teams in translating their desires into working technology, with past experience in tricky projects 

  • A good communicator, capable of excellent collaboration with cross-functional partners  

  • Strong focus on people development and coaching team members 

Work Location 

San Francisco 

We are currently working a hybrid schedule and our teams are in-office Tuesdays, Wednesdays, and Thursday’s. 

  
Time Zone Requirements  

Primarily PT 
 
Travel Requirements  

If you need to travel for work, LendingClub will cover your travel-related expenses. 

  

Compensation 

The target base salary range for this position is 210,000-245,000. The position is also eligible to receive a bonus (which is based on company performance, employee performance and eligible earnings), equity, and benefits. Our salary ranges, other compensation and benefits offered are determined by role, experience level and location. 

We’re creating new financial services solutions for our members based on fairness, simplicity, and heart, and we treat our employees the same way. We offer a competitive benefits package that includes medical, dental and vision plans for employees and their families, 401(k) match, health and wellness programs, flexible time off policies for salaried employees, up to 16 weeks paid parental leave and more. 

#LI-Hybrid

#LI-BC1


LendingClub is an equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace. We do not discriminate on the basis of race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), gender, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, political views or activity, or other applicable legally protected characteristics. We believe that a variety of perspectives will make our teams and business stronger as we work together to transform the traditional banking system. 

 

We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. If you need assistance or an accommodation due to a disability, please contact us at [email protected]

Top Skills

Java
Kotlin
Python
React
React Native
Scala
Swift
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The Company
HQ: San Francisco, CA
1,335 Employees
On-site Workplace
Year Founded: 2006

What We Do

LendingClub Corporation (NYSE: LC) is the parent company of LendingClub Bank, National Association, Member FDIC. It is the only digital marketplace bank, and the first public U.S. neobank. Members can gain access to a broad range of financial products and services through a technology-driven platform, designed to help them pay less when borrowing and earn more when saving. Since 2007, more than 3 million members have joined the Club to help reach their financial goals.

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