Title: Director, Disaster Recovery & Business Resiliency
Specialization: Enterprise Projects
Reports to: Head of IT Infrastructure & Cloud Services
Department: Information Technology
Location: Boston, MA
Type: Permanent
BAIN CAPITAL OVERVIEW
Established in 1984, Bain Capital is one of the world’s leading multi-asset alternative investment firms with approximately $175 billion in assets under management and 900+ employees. Bain Capital manages a range of funds including private equity, public equity, fixed income and credit and venture capital investments across multiple sectors, industries, and geographies. Our competitive advantage is grounded in a people-intensive, value-added investment approach that enables the firm to deliver industry-leading returns for its investors. Our offices span four continents with offices in Boston, Chicago, Dublin, Hong Kong, London, Melbourne, Mumbai, Munich, New York, Palo Alto, San Francisco, Shanghai, Sydney and Tokyo.
DESCRIPTION:
The Director of Disaster Recovery & Business Resiliency will be part of the Global IT Infrastructure organization, reporting to the Head of IT Infrastructure & Cloud Services. This position will also engage with all Information Technology teams supporting the unique Bain Capital business units and supporting cloud transformation programs firm wide.
RESPONSIBILITIES:
- Ownership, governance, and continual improvement of the Firm’s Business Continuity Planning program
- Developing and executing the overall strategy and program related to disaster recovery procedures and controls, enabling technology business continuity, sound disaster recovery practices, and ensuring the Firm can resume full operations in the event of a crisis or disaster
- Develop and execute annual disaster recovery plans; assess and improve the disaster recovery program by evaluating governance models, risks to technology services, and disaster recovery processes and procedures
- Partner with IT and business stakeholders to evangelize and drive resilient application architecture design, particularly in cloud native/modern systems
- Ensue that the organization can monitor and manage threats and risks to availability, respond, recover, and restore effectively in line with corporate priorities
- Conduct Business Impact Analysis to assess recovery requirements verses recovery capabilities and develop strategies to mitigate significant gaps; provide guidance and support to the business in the development and documentation of risk, issue, and control descriptions and remediation plans
- Facilitate After Action Reviews following an incident or exercise to assess the response effort, identify lessons learned to be incorporated in the plans, enhance response capabilities and report findings and recommendations to the appropriate business team
- Ownership of the Firm’s Emergency Notification System and procedures
- Coordination and ownership of the IT due diligence process and tools, in partnership with the Firm’s Investor Relations function
QUALIFICATIONS:
- Bachelor degree in Computer Science or related field
- 10+ years of experience in disaster recovery, operational risk, resiliency, crisis management, business continuity
- Expertise in Business Resiliency requirements, setting and measuring Recovery Point Objectives (RPO), Recovery Time Objectives (RTO), Business Continuity planning and development of Business Impact Analysis documentation
- Able to effectively influence across multiple teams, leaders, organizations, and/or the enterprise
- Business knowledge and partnership: Able to translate continuity and resiliency terminology, posture, standing, and risks to stakeholders and regulators
- Excellent written, verbal, and presentation skills
- Demonstrated ability to work independently and manage multiple complex projects simultaneously
- Technical certifications or previous technical experience with cloud providers (AWS, Azure, GCP) a plus
- Proactive, motivated, and a collaborative team player
- Demonstrated ability to adapt quickly to changing priorities
- Strong critical thinking, analytical, and problem-solving skills
What We Do
Bain Capital is one of the world’s leading alternative investment firms. More than 1,200 Bain Capital employees work together at locations in Boston, Chicago, New York, San Francisco, Palo Alto, London, Dublin, Hong Kong, Shanghai, Guangzhou, Melbourne, Sydney, Madrid, Luxembourg, Munich, Mumbai, Seoul, and Tokyo to manage approximately $155 billion in assets.
Founded in 1984, Bain Capital has advanced a consulting-based approach to investment. We develop close partnerships with management teams around the world, uncovering valuable insights that drive long-term value to businesses and markets. We have expanded this approach beyond private equity to several asset classes, including credit, fixed income, public equity, venture capital, and real estate. We’re dedicated to responsible business practices, and environmental, social, and governance (ESG) standards are critical considerations in our investment approach.
We strive to create lasting impact for all stakeholders: our investors, our teams, our businesses, and the communities we’re a part of. We believe our shared values form the core of our competitive advantage:
- We develop exceptional partnerships. We know great outcomes come from great teams.
- We challenge conventional thinking. We think differently. We nurture a culture of deep objective inquiry and seek the full potential in every opportunity.
- We work with tenacity. We roll up our sleeves, dig in, and come to work every day searching for better outcomes.
- We believe character matters. We prize personal integrity and humility.
Our team also supports a variety of charitable and nonprofit organizations by donating time, expertise and resources through the Bain Capital Community Partnership. Bain Capital Children's Charity, founded in 1996, has proven this by providing more than $55 million to 350 youth-related causes thanks to contributions from the firm’s employees and partners.
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