Position Title: Director of Business Development
Department: Business Development
Location: Remote (Candidates must be available to work standard business hours in the Eastern Time Zone.)
Reports To: VP of Business Development
Installation Made Easy (“IME”) provides software and process management that enable retailers and contractors to offer installed home improvements to homeowners in a convenient, consistent, and affordable manner. IME senior management has over 100 years of retail management and home improvement industry experience.
We are seeking an experienced Director of Business Development to join our growing company. The primary responsibility of this role is to drive projects across the organization to completion, but also through day-to-day tactical management of the business. The Director of Business Development will oversee development, planning and implementation of new initiatives and home improvement programs. In addition, this role is responsible for maintaining ongoing relationships with retail partners and manufacturers of responsibility.
The Director of Business Development will have frequent interaction with all departments as well as senior and executive level management. This position is highly visible and can have a huge impact on the company’s success very quickly.
The ideal candidate will be able to work with technical teams to define and implement solutions, and be adept at aligning business goals with technology to deliver measurable results. Additionally, this role is to be a leader of the team and strive to improve employee performance and satisfaction.
Essential Functions:
- Collaborate with the VP of Business Development to define and implement strategic business initiatives that align with company objectives.
- Lead the development and execution of new programs, ensuring seamless integration with existing systems and processes.
- Define and manage project timelines, deliverables, and technical specifications for program initiatives, working closely with cross-functional teams.
- Oversee and manage Program Development Managers
- Oversee and coordinate technical development efforts, collaborating directly with the software development team to define, document, and prioritize system requirements, new features, and bug fixes.
- Maintain internal projects records and track project status.
- Conduct product demos for new programs.
- Act as the primary liaison between the business, technical teams, and external partners to ensure smooth project execution and system integration.
- Partner with the Operations team to provide detailed analytical support and insights into retail partner performance and operational improvements.
- Work closely with retail partners to identify and troubleshoot software bugs, ensuring prompt resolution through collaboration with the software development team.
- Write detailed technical development requirements and user stories for system enhancements and bug fixes.
- Coordinate with manufacturing partners to ensure that marketing assets and copy are accurately provided to the marketing team for email campaigns and promotional materials.
- Maintain regular communication with Operations teams to ensure they are informed of new programs and features.
- Build and sustain relationships with retail partners, manufacturers, and affiliates through regular meetings and proactive engagement.
- Analyze internal workflows and recommend process optimizations to enhance operational efficiency and speed.
- Take on additional technical and business development responsibilities as needed to support organizational growth.
The Director of Business Development may be asked to perform additional tasks that are not listed above. In addition, the list of primary responsibilities may change over time. This position description does not constitute an employment contract of any kind.
- Bachelor's Degree in Business Administration or related field
- Proven experience in business development, project management, or product management, with a strong focus on technical solutions. including experience in a supervisory or leadership role
- Thorough understanding of customer and Retailer management platforms
- Ability to manage multiple complex projects simultaneously, ensuring that they are delivered on time and within scope.
- Excellent communication and collaboration skills, with the ability to bridge the gap between business needs and technical execution
- Strong problem-solving abilities with a focus on system improvements and process optimization
- Diligent, proactive and results-driven personality
- Strong computer skills, including Microsoft Office and Excel
- Excellent organizational and time management skills, with proven track record of meeting or beating deadlines
- Ability to prepare and present clear, concise and presentable reports to executive level management
- Familiarity with home improvement and retail industries
Benefits to working with IME:
- 100% remote work environment
- Employer provided equipment.
- Medical, dental, and vision insurance
- Health savings plan includes employer contribution to health savings account.
- Medical and dental flexible spending accounts
- Company paid basic life, short-term disability, and long-term disability insurance.
- 401K plan with employer match
- Company matches 100% of the first 4% of salary deferrals.
- All contributions, including employer contributions, are 100% vested immediately.
- Employee discount program for Electronics, Groceries, Travel, Entertainment, and more
- Employee assistance program
- Pay on demand.
- Critical illness, hospital indemnity, group accident, and legal insurance
- Paid time off.
- And more!
We are an Equal Opportunity and Drug-Free Workplace
The Job Description is not an exhaustive statement of all duties, responsibilities, or qualifications of the job, nor is it intended to limit opportunities for necessary modifications. The Job Description does not constitute an employment contract of any kind.
What We Do
IME provides innovative enterprise software for the home improvement industry. This comprehensive software platform enables retailers to offer a wide range of home improvement products and services to their customers on a nationwide basis, with minimal investment or operational responsibility.
IME’s software platform assists contractors in managing a large ticket, complex home improvement project from start to finish, while allowing the retailer to track activity and performance in real time. IME supports this software with a dedicated Call Center, Customer Solutions Team, Compliance Department and Field Operations Team.
These home improvement projects are fulfilled by a nationwide network of independent certified contractors who provide marketing, sales, product procurement, delivery and/or installation services using IME’s software platform to ensure a consistent process that delivers real value and the highest levels of customer satisfaction.
IME currently supports home improvement programs for a number of leading national retailers, covering a wide array of products including flooring, countertops, HVAC, kitchen and bath remodeling, windows, siding, roofing, water heaters, and water treatment.