Direct Support Operations Manager

When you join the Cambridge team, you are part of a skilled and talented global community that is united by a set of core values: commitment, integrity, and perseverance. Join our team and help us confront today’s most threatening and complex obstacles! 

Cambridge International Systems, Inc. has a full-time Director Support Operations Manager opportunity available based in Lexington, KY. Qualified candidates for this job must possess a current DoD Public Trust security clearance. This position is contingent upon contract award with an expected start date of April 1st, 2025.  

ROLE RESPONSIBILTIES 

• Performance of relatively small technical projects or a definable portion of a larger technical program in accordance with contract requirements and company policies, procedures and guidelines.  

• Directing and supervising all support resources for the performance of project assignments and activities.  

• Managing the technical direction of a project through the design, implementation, and testing in accordance with project objectives.  

• All aspects of the development and implementation of assigned projects and provides a single point of contact for those projects.  

• Taking projects from original concept through final implementation. Interfaces with all areas affected by the project including end users, computer services, and client services. 

• Defining project scope and objectives. 

• Developing detailed work plans, schedules, project estimates, resource plans, and status reports.  

• Conducting project meetings and is responsible for project tracking and analysis.  

• Ensuring adherence to quality standards and reviews project deliverables.  

• Managing the integration of vendor tasks and tracks and reviews vendor deliverables. 

• Providing technical and analytical guidance to the project team.  

• Recommending and taking action to direct the analysis and solutions of problems. 

Required QUALIFICATIONS 

• Must possess an active DoD Public Trust security clearance with the ability to obtain a Secret. 

• The Direct Support Operations Manager is responsible for all activities involving the Direct Support Operations (DSO) Team. The DSO Manager: 

• Leads a team of six (6) liaison officers who serve as the primary point of contact at Consequence Management Support Center (CoMSupCen) which supports various National Guard units. 

• Enforces the use of the standards and procedures laid out in the CoMSupCen Standard Operating Guide.   

• Develops training plans and schedules to encourage personnel growth and maintain the knowledge base of the DSO Team.   

• Serves as the Site Director's primary liaison with supported units and will provide reports on the functioning of the DSO Team to the Site Director.   

• Develops and implements changes or additions to CoMSupCen policies and procedures in conjunction with other members of the CoMSupCen team. 

• Must be proficient in using different technologies such as computers and other tools and systems pertinent to the position. 

DESIRED QUALIFICATIONS 

• Bachelor's Degree or higher in a Science or Technical field and a minimum of 5+ years as a Liaison Officer  

• OR 8+ years as a Liaison Officer;  

• 5+ years of military experience either as a service member or as a Department of Defense civilian 

TRAVEL REQUIREMENTS 

• In rare/some occasions, overnight travel may be required.  

PHYSICAL ENVIRONMENT AND WORKING CONDITIONS 

• Cambridge International Systems complies with Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements.  If this position requires OCONUS travel (listed above), Vaccine Recommendations by AOR | Health.mil lists applicable current vaccination requirements by location. 

• Must be able to work in an office environment, sitting at a desk, looking at a computer for most of the workday. 

• Work is physically comfortable; the employee has discretion about sitting, walking, standing, etc. 

• May be required to travel short distances to offices/conference rooms and buildings on site.   

BACKGROUND CHECKS 

Please note that any offer of employment is contingent upon a background investigation.  In connection with working on certain federal contracts, a drug screen may also be required. 

BENEFITS AND PERKS 

Cambridge International Systems is committed to investing in our employees and their future by providing them with competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, some of which are listed below: 

• Medical, dental, vision, Life/AD&D/STD/LTD insurance 

• 401(k) matching and immediate vesting 

• Paid time off and holidays 

• Generous tuition & training assistance program 

• Relocation assistance 

• Sign-on bonuses 

• Referral bonuses 

• Performance-based bonuses 

• Community involvement & outreach 

• Wellness program 

• Employee Assistance Program (EAP) 

• Tickets at Work 

Refer to a friend 

If you know someone who may be interested, please share this posting.  We are a growing team and there may be more opportunities like this one here at Cambridge International Systems!  Depending on the recruiting difficulty of the position and other factors, successful referrals resulting in a hire may qualify for a referral bonus. Both employees and non-employees are eligible!  Ask the Recruiter for more info. 

MORE ABOUT US 

At Cambridge, we recognize innovation and agility grow through diverse collaboration. Our team is comprised of unique individuals, and it is our policy to provide equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as may be defined by federal, state, or local laws or regulations. It is our firm intent to support equal employment opportunity and affirmative action in keeping with applicable federal, state, and local laws and regulations. 

If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit https://cbridgeinc.com/accessibility/ for information on how to request assistance.