WHO WE ARE
At Basis Technologies, we empower agencies and brands with cutting-edge software that automates digital media operations. Our all-in-one platform supports seamless planning, reporting, and financial reconciliation across direct, programmatic, search, and social media.
We’re not just building advanced technology; we’re also building a culture where passionate, motivated individuals come together to drive meaningful change. Our commitment to inclusivity and growth ensures our employees thrive both professionally and personally.
With our headquarters in Chicago, we offer flexible work options across the U.S. and Canada, including remote, hybrid, or on-site at headquarters.
ABOUT THE TEAM
The Strategic Media Services (SMS) team provides strategic partnership and integrated media solutions to our diverse suite of clients. We deliver Raving Fan Service by helping clients challenge their media objectives and realize their business ambitions. Powered by best-in-class research and planning tools, SMS works in partnership with our sales team to tailor our tech enabled services approach to drive better outcomes and media campaigns.
This position will be responsible for acting as the key client contact for a suite of Basis clients. You will lead a team of digitally specialized but holistic Integrated Media Planners and Media Planning Associates. As the Director, Integrated Client Solutions, you will be responsible for continually advancing the quality of work across your team.
WAYS YOU’LL CONTRIBUTE
- Stewarding client relationships to ensure their business and media objectives sit at the center of our engagement
- Overseeing and maintaining effective collaboration between internal stakeholders for the development and presentation of strategic media plans
- Delivering high levels of client satisfaction to ensure client retention and growth
- Contributing to the development and advancement of individual team members through 1:1 meetings, goal setting, and constructive feedback.
- Overseeing effective collaboration between internal stakeholders for the development and presentation of strategic media plans
- Prioritizing client needs through resourcefulness and a solutions-oriented mindset
- Contributing to Basis team knowledge through identifying training needs and providing input for educational initiatives
- Conducting 1:1 meetings with direct reports and onboarding new hires
- Contributing to Basis team member knowledge through hands-on mentoring, training, and participation in regional calls/meetings
- Leading by example, supporting Basis’ values and positively contributing to the culture
WHAT YOU BRING TO THE TABLE
- 5+ years of experience in digital media planning and buying, including site direct and programmatic
- 2+ years of managing a team of individual contributors
- Holistic understanding of the digital media landscape including search, social, and programmatic
- Strong written and verbal communication
- Curiosity and passion for advertising
- Strategic thinking and proactive client servicing skills
- Strong issue resolution and problem-solving capabilities
- Ability to work well in a cross functional team environment
- Advanced Excel and PowerPoint skill set
- Commitment to creating inclusive, respectful environments where all voices are valued and supported.
- Thoughtful approach to collaboration, design, and decision-making that prioritizes equity, access, and continuous learning.
BONUS POINTS
- Prior experience at a SaaS organization
- Hands on DSP buying experience
- Experience working with a 3rd party ad server
- Experience in digital reporting dashboards such as Datorama
- Experience in search and social media
- Basis Certified
ANYTHING ELSE?
Don’t have every skill listed? No problem! We know experience can be built in many ways. If you have relevant skills that aren't reflected in your resume, we encourage you to share them in an optional cover letter.
LIFE WITH BASIS TECHNOLOGIES
We’re committed to our people’s growth and well-being because our success is tied to theirs. That’s why we’ve earned recognition as a top workplace, including: Ad Age, #1 Best Places to Work 2025, WorkLife's #1 Most Committed to Work Life Balance, and the Chicago Tribune's Top Workplaces in Chicago.
We offer competitive perks, including a flexible work week, 401k/RRSP matching, mental health support, paid sabbaticals, generous parental leave, flexible work options, and more.
Basis is proud to be an equal-opportunity employer. We celebrate all team members regardless of gender identity, sexual orientation, race or cultural background, religion, disability, age, and beyond.
If you need assistance with interview accessibility, please contact [email protected]. Your privacy is important to us, view our policy here.
Top Skills
What the Team is Saying
What We Do
Basis Technologies is a leading global provider of automation software designed specifically for enterprise marketers. Our platform, Basis, is the industry’s only comprehensive digital media solution that seamlessly integrates programmatic, site-direct, advanced TV, search, and social media within a single interface. By unifying these functions, Basis simplifies complex and disconnected media operations, automates repetitive tasks, and minimizes manual processes, enabling marketing teams to focus on strategy and creativity.
Our software is built to consolidate various tools and systems, driving productivity while ensuring that advertisers maximize the performance of their multi-channel media investments. With features that streamline workflows and improve efficiency, Basis delivers a powerful solution for optimizing campaign outcomes across multiple channels.
Headquartered in Chicago, Basis Technologies is recognized not only for our innovative technology but also for our dedication to creating an outstanding workplace culture. Our commitment to our people and our customers underpins everything we do, as we continue to push the boundaries of what's possible in digital marketing automation.
Why Work With Us
Our mission is to make the ad industry better for everyone. We invest in our culture and support our employees – from development opportunities to competitive health and wellness programs. If you’re looking for a community that values your whole self, celebrates your wins, and has your back in challenging times – come change the industry with us.
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Basis Technologies Offices
Remote Workspace
Employees work remotely.
Basis empowers employees to work where they thrive. As a remote-first company, we offer access to our Chicago HQ and shared workspaces across the U.S., ensuring team members always have the environment that best supports them.
