Job Description
AMC Networks is home to many of the greatest stories and characters in TV and film and the premier destination for passionate and engaged fan communities around the world.
We create and curate celebrated series and films across distinct brands and make them available to audiences everywhere. Our portfolio includes targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK and HIDIVE; cable networks AMC, BBC AMERICA, IFC, Sundance TV and WE tv; and film distribution labels IFC Films and RLJE Films. The company also operates AMC Studios, our in-house studio, production, and distribution operation behind acclaimed and fan-favorite originals including The Walking Dead Universe and the Anne Rice Immortal Universe, and AMC Networks International, our international programming business.
We are currently seeking a Director, Business Operations to join our streaming operations team based in our New York, New York headquarters.
JOB SUMMARY
This position will play a pivotal role on AMC Entertainment’s Networks and Streaming Products team by managing business operations and planning through a holistic lens of all of our streaming platforms. Reporting to the SVP of Product Strategy & Operations, this will be a new discipline and a new role for AMCN’s teams charged with identifying and executing important projects that help the Networks and Streaming department, and the larger AMCN organization, meet critical business goals.
This role will be highly cross-functional and responsible for driving strategic and operational plans and projects forward that holistically improve business outcomes and change the way we work. The Director of Business Operations must be highly organizational and detail-oriented, creating and adhering to project requirements, schedules, and budgets. They will be a visible partner within the AMCN Entertainment team, ensuring internal and external stakeholder expectations are understood and managed, providing status reports during the implementation of projects, communicating results, and providing teams with the tools and information they need to be successful when project work is turned over. The ability to problem solve and foster collaborative relationships with internal client stakeholders is a critical aspect of this role.
JOB RESPONSIBILITIES
- At the direction of the SVP, Product Strategy & Operations, drive, project manager, and execute on business planning and strategic processes, creating holistic and standard approaches to cross-functional processes and rhythms
- Work with SVP to identify and set requirements for initiatives and projects that will help AMCN hit stated business goals
- Lead projects from end to end, creating and adhering to schedules and roadmaps, scopes, budget estimations and implementation plans
- Prepare status reports by gathering, analyzing and summarizing relevant information
- Respond to escalated issues that may impede project delivery
- When necessary, revise project scope, schedule or budget to ensure that requirements can be met
- Communicate closely with teams across AMCN’s organization, ensuring necessary updates and information flow through cross-functional stakeholders. Set and manage stakeholder expectations
- Report project outcomes and/or risks to the appropriate stakeholder channels
- Coordinate the development of user manuals, training materials and other documents to enable successful implementation and turnover of project work to stakeholder groups
- Conduct post-project evaluation and post-mortems, identifying successes and misses to build upon in the future
- Establish relationships and regular cadences with AMCN leads and team members across departments to understand pain points and issues to evaluate project opportunities that can holistically help the business
- Assist SVP in business review process by tracking the most important work happening across teams to drive business goals, status of that work, alignment to plan, and seek feedback to evolve processes or prioritization
- Track overall performance to ensure success in hitting KPIs, targets and benchmarks
- Assist in P&L management of brands across the streaming portfolio.
- Provide overall strategic governance for projects by establishing standards processes and tools for effective project delivery
- Evaluate priorities across the Networks and Streaming organization and identify areas for operational improvement to ensure quality and increase efficiency
- Create presentation materials for senior executives.
QUALIFICATIONS (Required & Preferred)
- Bachelor’s degree
- MBA or PMP certification desirable
- 7-10 years of relevant work experience
- Minimum of 7 years of relevant business operations and/or project management experience in a cross-functional environment; Prior experience in within a content company and/or a DTC environment a plus
- Experience overseeing business plans and budget tracking
- Deep knowledge of project management tools and best practices
- Demonstrated operational excellence with the ability to implement ways of working that allow organizations to build agile operational muscle
- Commitment to fostering positive team environments and demonstrated experience in leadership situations
- Strong understanding of audiences, content, brand and how the three intersect and influence the other
- Solution-oriented, with an ability to course-correct projects that go off-track in the face of pressure
- Strong PowerPoint and Excel skills
- Team management experience a plus
The base compensation range for this position is $120,000 to $145,000 commensurate with experience. AMC Networks additionally offers a comprehensive benefits package including Medical, Dental, Vision, Prescription Drug Coverage, 401k Plan, Wellness Program, Life Insurance, Tuition Reimbursement, Paid Time Off, Paid Parental Leave and Adoption Services, among other benefit plan options, subject to eligibility requirements. AMC Networks values the benefits achieved through in-office collaboration, but we provide our employees with the flexibility to work from home one day per week.
The Company is committed to policy of nondiscrimination in its employment and personnel practices. Applicants are considered for all employment without regard to race, color, religious creed, religion, alienage, citizenship, gender, gender identity, national origin, ancestry, genetic predisposition or carrier status, age, marital status, familial status, military or veteran status, status as a victim of domestic violence, stalking or sexual assault, sexual orientation, disability or any other characteristic protected by federal, state or local law.
What We Do
AMC Networks is the ultimate destination for mold breaking, genre defying, and premier storytelling. Operating in over 125 countries worldwide, we’re the global leader in targeted subscription streaming and home to iconic and fan-favorite brands across television, independent film, production, distribution, gaming, and publishing.
Our brands include targeted streaming services AMC+, Acorn TV, Shudder, Sundance Now, ALLBLK, and the anime-focused HIDIVE streaming service, in addition to AMC, BBC AMERICA, IFC, SundanceTV, WE tv and IFC Films. We also operate AMC Studios, our in-house studio, production and distribution operation, AMC Networks International, our international programming business, and 25/7 Media, our production services business.
We’re behind some of the most celebrated and acclaimed original content in television and film history, from pantheon-level TV series Mad Men, Breaking Bad, and Better Call Saul to Academy Award-winning independent dramas like Boyhood, to the biggest drama series on cable for over ten years, The Walking Dead, and so much more.
We have a long history of building loyal and engaged fan communities, creating new formats, delivering new experiences, generating buzz, and we work hard every day to bring new and innovative stories and ideas to life.
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