Digital & UX Analyst

Posted Yesterday
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Alcobendas, Madrid, Comunidad de Madrid
Mid level
Fintech • Payments • Financial Services
The Role
The Digital & UX Analyst at Nationale Nederlanden is responsible for defining, designing, and implementing a high-quality customer experience across digital platforms. Key tasks include creating user-friendly applications, conducting analytics, designing wireframes, and presenting UX designs to various stakeholders.
Summary Generated by Built In

In Nationale Nederlanden, the person is the one that makes the professional. 
On this occasion, we offer a permanent contract of Digital & UX Specilist in the Digital, Marketing & Customer Experience area. We provide you with the following information:
What is the purpose/mission of the position?
The Digital & UX Specilist is responsible to define, design and implement a high-quality end-to-end customer experience from onboarding and along the customer lifecycle.
This person should design enjoyable experience in all digital assets in line with NN’s customer experience design principles with the main objective to engage customers.
What are the tasks that you’ll perform?
• Create accessible, aesthetically appealing and meaningful applications and websites that customers are able to use easily
• Design apps, building prototypes, and performing testing and analytics as well as collaborating with clients and other teams
• Revamp website flow and navigation menu to increase the traffic.
• Design custom template communications to improve the click through rate.
• Identify opportunities, define the hypothesis and design flows, wireframes and UI artifacts based on qualitative and quantitative data.
• Design and deliver wireframes, user stories, user journeys, and prototypes optimized for a wide range of devices and interfaces
• Be able to present UX to clients, managers, developers, and be capable of adapting the speech to all of them.
• Identify problems and devise elegant solutions.
• Foresee trends and incorporate benchmarking into the design process

What are we looking for?
- Degree in Marketing, Digital Marketing, Design.
- 3-5 of relevant Experience (UX Design)
- High level of English.
What do we offer?
As part of our Employee Experience, we offer you a range of competitive benefits that are available to you in order to improve the physical, mental, and professional wellbeing of our workers. Among the benefits are:
 We work with a remote model.
 Starting financial aid so you can equip your work space at home
 Allowance and telework subventions
 Flexible working hours and 3 months of intensive working hours in summer so you can fully take advantage of your time
 We hire a life insurance and a pension plan for all our employees
 We establish objectives bonus as a performance reward
 You can get to the office as you please. We have a free parking lot for cars, motorbikes, electric cars with chargers, and bikes.
 Get to know our flexible retribution facilities such as transport card, nursery checks, health insurance with Sanitas, trainings…
 We care about people. That is why we are involved in society by facilitating volunteer actions and time to all our employees.
 We care about your wellbeing. We have a Wellness Program available.
 We are digital and we love technology. Also, every team works under agile methodology.
 If we haven’t convinced you yet…don’t take our word but the Top Employer. We are the 7th best company to work for in Spain!
If you think that your profile can fit with us and you like who we are, do not hesitate to sign in to our offers. We are waiting for you!
In Nationale-Nederlanden we are committed with diversity. We are proud to be an inclusive organization and we offer equal opportunities, regardless of race, cultural background, gender, gender identity, religion, national origin, age, disability, marital status, and sexual orientation. One of our core values is taking care of our employees so they can give their best within a respectful environment.

Top Skills

Ux
The Company
Zuid-Holland
21,409 Employees
On-site Workplace

What We Do

NN Group is an international financial services company, active in 11 countries, with a strong presence in a number of European countries and Japan. Our roots lie in the Netherlands, with a rich history of more than 175 years.

With our 16,000 employees, NN Group provides retirement services, pensions, insurance, banking and investments to approximately 19 million customers. NN Group includes Nationale-Nederlanden, NN, ABN AMRO Insurance, Movir, AZL, BeFrank, OHRA and Woonnu.

NN Group opened for trading on 2 July 2014 on Euronext Amsterdam under the symbol ‘NN’ after its initial public offering (IPO).

For more than 175 years, our company has merged, grown and changed, but the core of who we are has remained the same. At NN Group, we put our resources, expertise, and networks to use for the well-being of our customers, the advancement of our communities, the preservation of our planet, and for the promotion of a stable, inclusive, and sustainable economy.

Our purpose is to help people care for what matters most to them. Because what matters to them matters to us.

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