Digital Transformation Specialist

Working closely with cross-functional teams, the Digital Transformation Specialist analyzes business workflows, identifies automation opportunities, and develops custom automation scripts and bots to streamline processes.

• Works together with the Regional Head IT & Digital Transformation to develop a business value driven regional digital transformation portfolio
• Enjoys working with various regional stakeholders to understand Fugro operations and supporting processes.
• Works closely with the Regional Business Analysts in MEI
• Builds strong relationships with stakeholders to ensure (business) objectives are achieved.
• Collaborates with the applications team and project organization to ensure applications support business processes well, meet organizational needs and are adopted in the region.
• Gather data and documentation related to current business workflow
• Participate in and host process workshops
• Analyze workflow processes and identify bottlenecks, inefficiencies, and areas for improvement
• Utilize analytical tools and methodologies to conduct a thorough assessment of workflow performance
• Document findings and recommendations for optimization, including potential solutions and strategies

• Present analysis results to relevant stakeholders for feedback and validation

• Assess current business workflows to identify potential areas for automation and optimization
• Research and evaluate LLM (Large Language Model) and RPA (Robotic Process Automation) solutions suitable for the organization's needs
• Collaborate with relevant stakeholders to ensure smooth integration and adoption of new technologies

• Monitor and measure the impact of LLM and RPA implementation on workflow optimization

• Identify opportunities for digital transformation to streamline workflows and enhance efficiency.

• Implement digital tools, technologies, and processes to automate and optimize workflow tasks
• Continuously iterate and refine digital workflows based on feedback and insights.
• Conduct training sessions for employees, ensuring comprehensive coverage and understanding in LLM and other AI technologies
• Provide additional support or resources for employees who require further assistance
• Identify AI technologies relevant to the organization's objectives and goals.
• Provide training and support to employees for adapting to new digital tools and processes
• Conduct training sessions for employees, ensuring comprehensive coverage and understanding in LLM and other AI technologies
• Provide additional support or resources for employees who require further assistance
• Identify AI technologies relevant to the organization's objectives and goals.
• Provide training and support to employees for adapting to new digital tools and processes

• Train employees on how to use LLM and RPA tools effectively.

You will bring:

• Minimum of 5-8 years of working experience.

• Must have experience in AI and business process improvements with technology.

• Beneficial to have experience in data science

• Change management experience and workshop facilitation skills are beneficial.

• A reasonable business acumen and understanding of organization structures and general business operations.

• Ability to identify bottlenecks, inefficiencies and areas of improvement within business processes.

• Good problem identification and solving skills are an advantage.