Digital Transformation Manager

Salary - Up to £35,000 with a total package up to £47,125 (bonus & car)

Location - Buntingford with additional site of Letchworth Garden City. Hertfordshire with travel around the local area. Flexible and hybrid working after initial probation period

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. 

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

Veolia will provide you with an opportunity to learn, to grow and to be part of an organisation that is making a tangible difference to sustainability and the world around us. We promote a positive can do culture and the Digital Transformation Team is a department of doers, seeking to bring positive digital change throughout the organisation. 

This is an exciting opportunity to join a team as a Digital Transformation Manager that see’s projects through from start to finish, tangibly seeing the positive impact that we have on the business. 

What we can offer you;

• 25 days of annual leave.

• Access to our company pension scheme.

• Discounts on everything from groceries to well known retailers.

• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to.

• 24 hour access to a virtual GP, 365 days a year, for you and family members in your household.

• One paid day every year to volunteer and support your community.

• Ongoing training and development opportunities, allowing you to reach your full potential.

What will you be doing?

As a Digital Transformation Manager, you’ll work across your Customer Sites using advanced data and technology to reduce the administrative burden our operational teams face by automating the back office system.

The Digital Transformation Manager will also work with the onsite management team to improve the quality and use of data to achieve operational and client requirements.

• You will own and rethink back office processes to continuously review and improve, so they are fit for purpose, accurate, and lean.

• You’ll take ownership of operational data,and maintain it to the highest standard, making sure it is accurate and up to date.

• Develop and implement the latest advances in technology to drive the digitisation of our services.

• Support the implementation of our digital training strategy and deliver operational end-user training. 

• You will support the delivery of a data-driven approach to service management where operational front-line managers have confidence in using Management Information to make better business decisions. 

• Capturing requirements for both system changes and reporting improvements to ensure both are fit for purpose and are being used as efficiently as possible.

• Support our teams with service changes, which drive efficiency through routing improvements, using spatial (GIS) technology to assist.

• Manipulate large datasets to perform service analysis and as part of work on our operational systems. 

What are we looking for?

• Degree level qualification in Science, Business, Information Systems, Environmental Sciences OR Geographical Information Science

• Be able to task manage, proven project management skills 

• Two to three years proven experience in operational or analytical management supporting business change.

• You will have a high problem solving ability.

• Solid relationship management and excellent communication skills, to provide information confidently and enable the end-user to understand complex data analysis. (The ability to make the complex simple for end users).

• Strong data skills and use of Excel/Google Sheets.

• Desirable: A practical understanding of Power BI, SQL, GIS and Appsheet.

What do our people say about working in this team?

“As Digital Transformation Manager’s we wear many hats; analyst, trainer, problem solver. My job is essentially to make everyone else’s job easier, through digitising and automating every day tasks and using data to help us make informed decisions.

The best things about my job are:

Every day is different. I work on new projects all the time, with people from different parts of the business so life is never dull!

The satisfaction of seeing how projects I delivered have improved things for the people around me, whether that be operational staff, crews or even residents. 

The work life balance is great. As a mother of 2 this is extremely important to me!

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to be listed in The Sunday Times Best Places to Work 2024, being named as a Top 10 Very Big Organisation to work for two years in a row! This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.