Digital Testing & Optimization Senior Specialist

Posted 4 Days Ago
Be an Early Applicant
19801, Wilmington, DE
Mid level
Automotive • Insurance
The Role
The Digital Testing & Optimization Senior Specialist will design and manage digital tests on web and mobile platforms, analyze data to provide insights, and collaborate with various teams to enhance user engagement and conversion rates. They will oversee digital testing tools and maintain processes for optimization, while tracking performance indicators and keeping up with industry trends.
Summary Generated by Built In

AAA Club Alliance is currently seeking a full-time Digital Testing & Optimization Senior Specialist to join our team!

The primary duties of the Digital Testing & Optimization Senior Specialist are:

  • Design, execute, and manage A/B and multivariate tests to evaluate and improve the effectiveness of various digital strategies and user experiences across web and mobile platforms.

  • Interpret complex data sets to derive actionable insights, providing recommendations to improve user engagement and conversion rates.

  • Work closely with product managers, UX, engineers, marketing, and other stakeholders to ensure cohesive implementation of individual tests as well as overall optimization strategies.

  • Oversee the utilization and administration of digital testing tools, including Adobe Target, ensuring they are effectively leveraged to meet organizational goals.

  • Owns and manages testing roadmap, backlog, and prioritization.

  • Establish, document, maintain, and improve standardized processes for digital testing and optimization to ensure consistency and efficiency across all initiatives.

  • Track key performance indicators (KPIs) related to testing and optimization efforts, and present findings to stakeholders to inform strategic decisions.

  • Keep abreast of the latest developments in digital optimization and testing methodologies to ensure the company remains at the forefront of digital innovation.

  • Support targeting and personalization efforts, providing subject matter expertise on Adobe Target.

  • Other duties as assigned.

Minimum Qualifications:

  • Bachelor’s degree in Business, Marketing, Information Technology, Computer Science, or a related field.

  • 3-5 years of experience in leading A/B and multivariate testing initiatives for web, mobile app, or email, including hypothesis formulation, test design, and analysis of test progress and results.

  • 3-5 years of digital experience, focusing on e-commerce, web, internet, email, and/or mobile web applications.

  • High proficiency in Adobe Target and Adobe Analytics is required.

  • Strong analytical and problem-solving skills with a keen attention to detail.

  • Excellent written, verbal, and presentation communication skills.

  • Ability to work collaboratively in a team environment and manage multiple stakeholders.

  • Knowledge of development tools and skills including HTML, CSS, JavaScript, and other web development tools is required.

  • Prior experience in working with Agile methodology is a plus.

  • Ability to adapt and innovate in a rapidly evolving digital landscape.

At AAA, your success is our success. What we can offer you:

  • A competitive salary commensurate with experience

  • Annual Bonus + Annual Merit Increase Eligibility

  • Hybrid schedule available

  • Health & Life Insurance

  • 3+ weeks of paid time off accrued during your first year

  • 401(K) plan with company match up to 7%

  • Professional development opportunities and tuition reimbursement

  • Paid time off to volunteer & company-sponsored volunteer events throughout the year

  • Other benefits include a free AAA Premier Membership, Health & Wellness Program, Health Concierge Service, and Short Term/Long Term Disability

ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers.  We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply.  It is ACA’s policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA’s operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.

 

Job Category: 

Marketing

Top Skills

Html,Css,Javascript
The Company
HQ: Wilmington, Delaware
3,211 Employees
On-site Workplace
Year Founded: 1900

What We Do

For more than 100 years, we’ve been helping people get to where they’re going. We were founded on Roadside Assistance, but have progressively expanded our offerings to include insurance, retail, and travel services in order to assist more customers. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. AAA Club Alliance received the prestigious Ragan Diversity Award for Allyship in Action in 2021 and in 2023 was a finalist for Ragan’s Corporate Social Responsibility & Diversity Award for our Stepping Up for Hunger campaign. For more information, please visit www.AAA.com/Careers and follow us on social media @AAAClubAlliance.

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