Digital Product Manager

Job Description:

As the Digital Product Manager, you play the vital role for defining and supporting the building of desirable, feasible, viable, and sustainable digital products that meet customer and business needs over the product-market life cycle. Your key area of focus will be in our B2B digital commerce product (The Cambria Exchange) and our B2C website (Cambriausa.com). 
 

You are obsessed with delivering products that solve key user needs with simplicity, ingenuity and understanding across a user base of end consumers, customers, partners, and employees. You also are focused on deeply understanding Cambria business processes and routes to market, and you will build a thorough understanding of all user and audience types and their key needs. You know how to collect and leverage customer insights, usage data, rapid prototyping feedback, and scaled agile principles to inform the creation of exceptional products and ultimately amazing digital experiences.

You'll be expected to balance the “art of the possible” with driving strong return on investment, while sharing in our obsession for quality and attention to detail. You will actively stay informed of market trends and technology advancements that influence your areas of focus, acting as the voice of the market to bring that information into Cambria. You thrive in understanding and translating business needs into insights and requirements, and you have a passion for working with your scrum and delivery teams on identifying solutions. You have talent for influencing cross functional teams, executives and customer leadership with strong vision, strategy, and product execution. You drive outcomes by working closely across marketing, sales, analytics, design and development partners to identify go to market, user adoption, and value creation targets.

Essential Duties and Responsibilities:

• Work closely with key Business Owners, leadership peers in Sales Ops, Digital Marketing, Brand,  Channel, Customer Service and Engineering to produce visible product roadmaps, vision and horizon planning for your areas of ownership.

• Lead the ideation, roadmap planning, technical evaluation/development, and launch of innovative capabilities.

• Lead prioritization efforts in partnership with business owners and key stakeholders. Manage product council. Must understand both external and internal user needs to be successful.

• Build alignment across product teams and cross-functional leaders through clear communication and strategic influence – drive visibility and establish trust.

• Lead Product Increment Planning within the Scaled/SAFe Agile Framework.

• Work in lock-step with Technical Product Ownership and Delivery Teams to ensure recommendations are feasible and long-term platform ramifications are understood.

• Partner with functions across the company (Engineering and Design, Sales, Marketing, Customer Success) peers to execute on the plan.

• Keep up to date with industry best practices, competitive activity and advancements in ecommerce.

• Partner with other leaders to implement best-in-class product development and management practices.

• Deeply understand the Cambria business model, routes to market, and key user/customer segments.

Qualifications & Skills:

• Understand and have experience with B2B business models

• Strong track record of product leadership and end-to-end ownership of product strategy and execution

• Previous experience in end-to-end ownership and successful delivery of commerce projects

• Demonstrated willingness and capability to learn new technologies quickly

• Knowledge of Agile development practices (SAFe Agile Framework preferred, certification in PSPO/CSPO/POPM is ideal)

• A drive to build a culture of rapid experimentation where we get things done and continuously optimize

• Results-oriented person with a delivery focus

• Very strong organization and communication skills

• Handles multiple competing priorities in a fast-paced, deadline-driven environment

Minimum Requirements:

Education: Bachelor’s degree required. Degree focused on technology related fields - Management Information Systems, Computer Science, Engineering or equivalent work experience.

Experience: 4+ years relevant work experience in product management, managing software products from inception through launch and iteration. 2+ years relevant work experience in ecommerce product management and/or B2B portals.

Systems: Jira/Confluence, Workfront, Salesforce Commerce Cloud, Shopify and other digital platforms

Additional Requirements:

Managerial Responsibilities: None

Travel Requirements: Limited travel between locations.

Physical Requirements: Office position requiring telephone and computer use.  Must be able to lift up to 30 pounds for displays, samples and other marketing materials.

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays , 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program, Employee Discount and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future.

For additional company information, please visit www.CambriaUSA.com

Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations.