Digital development manager

Do you want to help If Insurance drive digital growth in the insurance industry?
Are you passionate about digital transformation and exploring new ways to optimize & grow digital channels in a large, profitable business? In this role, you’ll be a key player in our mission to grow our business through digital innovation collaboration and customer-focused solutions in Norway. Could this be the next step in your career? Don’t hesitate to apply!
 

About the role

Digital is If’s primary sales and service channel in the B2C segment, with high ambitions into the future. You will be in the center of this journey, and your efforts will be directly appreciated by millions of customers and visitors daily.

As Digital development / digital sales manager in If you initiate and lead activities to develop world class customer journeys for digital sales of insurance in the Norwegian B2C segment. You will be a key driver of If’s digital agenda at the Oslo office, exploring new ways of collaboration with stakeholders and nurturing a culture of digitalization. You´ll have a central role in driving digital sales results by making our digital sales journeys better and smoother for visitors and customers. You will also have a chance to participate in and lead strategically important initiatives across the digital domain.

Belonging to the Digital Sales & Customer Experience organization, you will be part of a Nordic competence Chapter that consists of skilled and engaged professionals with similar skills, working with e-commerce, product ownership and projects across the B2C operations. The chapter is your home team, focusing on professional & personal growth.

For quick turn-around time, efficiency and fun, you will work in our cross-functional, virtual operating model. Your placement will be in one of our agile Tribes, where you create customer value together with your colleagues. The Reactor Tribe is responsible for Digital Sales and the development and improvement of our digital customer sales journeys in webshops and associated applications. It is a cross-functional team with multiple competences in Software development, Content, Web Analytics and E-Com / Digital Business Development. You may also contribute in or drive strategic cross-tribe initiatives as needed.

We offer

In the same way that we place high demands on you as an employee, we also expect you to place high demands on us as an employer. Here are some of the benefits of working at If:

• An including work environment where everyone is welcome

• Career and development opportunities in the biggest insurance company in the Nordics

• Social activities, as well as highly skilled professional environment

• Possibility of hybrid workplace

• Health promoting workplace with e.g., wellness allowance and various sports activities.

• Great insurance benefits

• Additional lunch, pension and workout benefits depending on country.
   

About the team

DS&CX is a Nordic unit responsible for meeting increasing digital demands from our customers with an agile mindset and working methods. We are responsible for building and developing our digital offerings to create excellent customer experiences that increase sales and improve retention and customer satisfaction. The unit brings together digital sales and services, customer analytics, 1-to-1 Marketing/CRM, API product management, and UX and service design under one roof. 

Who are you?

You have a customer focused mindset combined with sales/commercial knowledge and you are intrigued by factors that can influence consumer buying motives and online usage in the intersection between serving customers & leveraging on business opportunities. You have a curious, forward-thinking attitude towards digitalization trends.

You take initiative, are self-leading and enjoy bringing others with you towards achieving your goals. You get things done. You have confidence and leadership experience i.e. working together with stakeholders on business opportunities and driving a functional and commercial agenda.

You are a team player with a strong «we» focus. You take a leading role in the teams’ deliveries, and can also be hands-on in your work, as needed. You are flexible to take on a variety of tasks and you are eager to learn new things.

You also have:

• Relevant academic / university degree

• Proven results from leading initiatives or teams around digital development or digital transformation.

• Proven results from successfully owning and leading sales growth are an advantage.

• Excellent communication skills in both English and Norwegian

Additional facts and the recruitment process

Application deadline: Screening and interviewing will start immediately. However, application deadline is 2024-01-24.
To apply for the position: Please attach your CV and answer the questions in the recruitment system
Work location: Oslo
Travelling: Yes occasionally, within Nordic countries
Start: Upon agreement

For more information, please contact Eero Sahlberg, Head of Business Development in Digital Sales & CX, [email protected] and +358 40 480 6980.

Background checks will be done in accordance with the law in the country of employment.

We look forward to your application!