Digital CRM Techno-Functional

Position:
Digital CRM Techno-Functional
Job Description:
Job Description
ERP Analyst provides project coordination, functional expertise, and contributes to improvements and enhancements for mission-critical, enterprise-wide information systems. The ERP Analyst is responsible for project tracking and control for assigned modules or systems, serving as a liaison between functional and technical resources to manage the development of new system functionality, upgrades, system modifications, and day-to-day problem analysis, issue tracking, and resolution.
What we need:

• 5-10 Years of experience as a Techno-Functional Business Analyst supporting a external customer facing portals
• SCM backgroud would be preferred.
• Experience on CRM Domain
• Data analysis - Must have proficiency with SQL, Microsoft Excel
• Strong analytical skills
• Excellent written and verbal communication skills - must be able to communicate fluently in English both verbally and in writing
• Experience working on agile methodology projects with highly volatile requirements
• Ability to work independently, as well as part of a team
• Detail oriented and self-starter with strong written and interpersonal skills
• Strong business analysis and functional experience, including requirements gathering, creating/deploying solutions to end users
• Strong attention to detail and excellent problem-solving skills
• Strong verbal/written communication and data presentation skills, including an ability to effectively communicate with both business and delivery teams
• Open to work in Rotational Night Shifts

What you'll be doing:• Requires in-depth knowledge and experience• Solves complex problems; takes a new perspective using existing solutions• Works independently; receives minimal guidance• Acts as a resource for colleagues with less experience• Represents the level at which career may stabilize for many years or even until retirement• Contributes to process improvements• Typically resolves problems using existing solutions• Provides informal guidance to junior staff• Works with minimal guidance
Experience / Education:
Typically requires 5-7 years of related experience with a 4 year degree; or 3 years and an advanced degree; or equivalent work experience.
Location:
IN-KA-Bangalore, India (SKAV Seethalakshmi) GESC
Time Type:
Full time
Job Category:
Information Technology