Digital Content Specialist Lead

Posted 18 Days Ago
Hiring Remotely in Africa, IN
Remote
Senior level
Marketing Tech • Design
The Role
As a Digital Content Specialist Lead, you'll lead customer accounts, ensuring high-quality content production aligned with brand tone and strategy. You'll use AI tools to innovate and streamline processes while also crafting engaging copy when necessary. The role demands excellent communication and strong leadership skills to mentor team members in a fast-paced, digital-first environment.
Summary Generated by Built In

This role is an exciting opportunity to blend wordsmithing with cutting-edge technology. As our Digital Content Specialist Lead, you’ll use AI tools to elevate content quality and efficiency, setting a new standard in high-quality production. In this role, you’ll transform briefs into polished, on-brand content at high speed, while continually refining your AI skills. This position is ideal for a proactive leader eager to optimize, innovate, and make an impact in a fast-paced, digital-first environment.

What You'll Do

  • Lead multiple customer accounts, ensuring all reviewed copy aligns with brief, strategy, brand tone, and digital best practices
  • Continuously improve and streamline processes using AI tools, collaborating with Superside’s AI experts to drive innovation
  • Step in to craft clear and engaging copy for websites, including landing pages, product descriptions, blog posts, and long-form content, when needed
  • Set and uphold high standards for creative quality and alignment with Superside’s brand expectations

What You'll Need to Succeed

  • 8+ years experience as a world-class digital content specialist, with a strong portfolio of high-quality content across various industries and channels
  • Excellent English proficiency with the ability to adapt writing style and tone for diverse audiences and mediums
  • Proven ability to build strong customer relationships, fostering trust and maintaining open, effective communication
  • Familiarity with AI-driven content tools and an eagerness to integrate AI into content workflows
  • Understanding of SEO principles and conversion rate optimization (CRO) techniques to drive engagement and actions
  • High attention to detail, with the ability to review work meticulously and provide constructive feedback
  • Adaptability to a fast-paced environment, with the ability to manage change and stay current with industry trends
  • A balanced approach to hands-on content creation and overseeing multiple projects
  • Strong team leadership skills, with a focus on developing and mentoring team members
  • Entrepreneurial, autonomous, and organized mindset, comfortable working remotely

Why Join Us


Superside's vision is to create more equal opportunities globally by accelerating the world’s transition to online work. With that in mind, we’ve built a natively remote company enabling us to attract the best talent no matter where they are.


Need more convincing? Here’s a skimmable, non-exhaustive list of reasons to join us:

-A global community of talented people working from more than 60 different countries

-Flexible working hours and fully remote setup. We've been remote from day one. No weird office legacy

-A high-pace, high-energy, and high-performance environment

-Trusting, ego-free and truth-seeking team members

-Pioneering the future of work with a fair, friendly and supportive community. We’re pretty proud of this one

-A career path towards increased responsibility, mentorship and leadership. We grow, you grow

-Join us at the right time: impact the product as you would do in a startup with the resources of a profitable scaleup

-See something you want to improve? Awesome. We’re a flexible and collaborative team that is always learning and growing

-Disrupting a massive global industry with a huge market opportunity


About Superside


Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.


With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.


Learn more at superside.com


Diversity, Equity and Inclusion


We’re an equal opportunity company. All applicants will be considered without attention to ethnicity, appearance, religion, gender identity, sexual orientation, national origin, veteran or disability status.

Top Skills

AI
The Company
HQ: Wilmington, Delaware
775 Employees
Remote Workplace
Year Founded: 2015

What We Do

Superside is the leading Creative-as-a-Service (CaaS) company that helps over 450 ambitious brands get great design and creative done at scale.

With our design subscription service, marketing and creative teams can unbottleneck design, move faster and drive more reliable creative performance. We help the world's leading companies like Google, Meta, Amazon, Salesforce, Red Bull and Boston Consulting Group with advertising creative, brand design, video production and more. No longer chained to over-taxed in-house creative teams, our customers reduce costs and move quickly with infinite scale.

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