Digital Campaign Coordinator

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

About Roche:
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.

The Opportunity:
The role involves working on diverse projects within the chapter, making technology, campaign, and chapter recommendations, and ensuring the achievement of key chapter objectives. The candidate will apply foundational project management, digital marketing, and marketing technology knowledge to identify new approaches and tactics. Key results include:

• Evaluating data and making recommendations for technology, campaigns, and the chapter

• Maintaining effective relationships with business partners and peers within and outside of RSS

• Proactively assessing business requirements and managing diverse projects without close supervision

• Creating impactful campaign creatives and enforcing structured guidelines

• Facilitating launches of digital campaigns and managing marketing material updates

• Ensuring accuracy and quality in marketing materials and collaborating with cross-functional teams for campaign execution

• Conducting analyses for program effectiveness and keeping business partners informed about campaign performance

Who you are:

• Digital marketing/project management expertise

• Ability to develop and communicate project goals, strategies, and timelines

• Advanced knowledge of digital marketing and technology trends

• Ability to effectively work across chapters and networks

• Excellent mentorship and training skills for junior team members

• Strong stakeholder communication and collaboration skills

• Ability to manage project scopes, timelines, and resource allocation

• Competent in incorporating stakeholder feedback and ensuring alignment with expectations

• Advanced English

Preferred Skills:

• Conflict resolution skills for managing disagreements diplomatically

• Assertiveness in expressing ideas and influencing decisions

• Resilience in maintaining composure during high-stress situations

• Advanced negotiation skills to find common ground and achieve outcomes

• Reliability in performance to build trust with clients and supervisors

• Positive attitude and motivation for teams in challenging scenarios

• Proven track record in overseeing operational activities and coordinating content delivery

• Strategic support in developing and implementing content creation strategies

• Strong business process management and governance principles

This role offers an exciting opportunity to make impactful contributions to Roche's digital marketing landscape while mentoring and guiding a team toward success.

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

The Roche Services & Solutions as well as People Support Solutions organisations located in San Jose provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the Americas region. Today Roche employs altogether around 800 employees in Costa Rica.