DFS Account Manager

DFS Account Manager

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Are you ready to advance your career with a world-class company? Lonza AG is looking for a dedicated Account Manager to join our Customer Service team in Greenwood, SC. This is an outstanding opportunity to join a proven leader in life sciences and contribute to our mission of improving the world through innovative solutions.

Key Responsibilities:

• Generate and maintain overall revenue growth of key customer base, focusing on maintaining and improving partnerships.
• Establish visit frequencies with customers to achieve annual growth objectives and provide account forecasts internally for operational and business optimization.
• Develop multi-department, multi-level contacts with key customers.
• Maintain up-to-date Growth and Account Management Plans.
• Visit key prospects and customers to understand their needs, then partner with operations management to identify solutions that exceed their expectations.
• Collaborate strictly with Lonza marketing, sales, customer service, supply chain, and operations to ensure customer centricity and business continuity.
• Provide market feedback to colleagues and regional management regarding competitive activities including pricing, quality, new product introductions, and changes in sales forces.
• Actively engage in industry events, conferences, and professional associations.

Key Requirements:

• Bachelor’s Degree in business, life sciences, or a technical field required.
• 0-5+ years of Account Management and/or Sales experience, including contacts with Purchasing, Production, R&D, Marketing, and Quality.
• Direct experience in the dietary supplement and/or pharma industry is required.
• Must be capable of making on-the-spot sales decisions through negotiations with customers that can have a significant impact on the business.
• Proven ability to project lead, multi-task, and handle resources to improve territory performance.
• Experienced at public speaking, customer presentations, and internal communications.
• Must possess strong interpersonal skills and perseverance in handling all aspects of customer interactions and demonstrate the ability to be a great teammate.
• Ability to travel domestically (50%) and occasionally internationally.
• Experience with Microsoft (Word, Excel, PowerPoint), Salesforce.com, and LinkedIn Sales Navigator.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

Lonza is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a qualified individual with disability, protected veteran status, or any other characteristic protected by law.