DevOps Engineering – Lead Engineer

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

​The Opportunity
 

“As DevOps Engineer on our Generative AI team, you will work at the frontier of language model applications, developing novel solutions for various areas of the FICO platform to include fraud investigation, decision automation, process flow automation, and optimization. We seek a highly skilled engineer with a strong foundation in digital product development, a zeal for innovation and responsible for deploying product updates, identifying production issues and implementing integrations. The engineer should excel in agile, fast-paced settings, be an advocate for DevOps and CI/CD methodologies, and prioritize customer-centric solutions. You will have the opportunity to make a meaningful impact on FICO’s platform by infusing it with next-generation AI capabilities. You’ll work with a team, leveraging skills to build solutions and drive innovation forward.”. 

What You’ll Contribute 

• Develop and Manage CI/CD pipelines using Github Actions, CrossPlane, ArgoCD, Terraform, Helm, or similar tools.
• Design, implement, and maintain Kubernetes (EKS) clusters in AWS environments. 
• Collaborate with development teams to optimize application deployments and performance on Kubernetes.
• Automate infrastructure provisioning and configuration management using Cloud services and tools. 
• Participate in prototypes and production applications based on design mock-ups provided by the design team in the areas of Machine Learning and Generative AI.  
• Work closely with Product Management, UX, Backend, QA, DevOps and other stakeholders. 
• Contribute to the design, architecture, and development of the next generation solutions. 
• Create modular, reusable code components to simplify development and maintenance processes. 
• Ensure security and compliance in the cloud infrastructure. 
• Maintain integrations with testing infrastructure and observability solutions.
   

What We’re Seeking 

• Experience with proficiency in Kubernetes administration and deployment, particularly in AWS (EKS). 
• Experience with AWS services such as EC2, S3, IAM, ACM, Route 53. 
• Experience with GitHub and GitHub Actions, or similar source code control systems. 
• Understanding of observability tools like Prometheus, Grafana or similar. 
• Scripting and automation skills (e.g., Bash, GitHub workflows). 
• Knowledge of cloud platforms and container orchestration. 
• Experience with infrastructure as code (IaC) tools such as Terraform, CloudFormation, and knowledge of Helm. 
• Understanding of security best practices in cloud and Kubernetes environments.
• Strong collaboration and communication skills and ability to work in a globally distributed team. 
• Team player, with a positive attitude, empathy, and the ability to contribute to the supportive culture of the team. 
• A minimum of bachelor’s in computer science or related disciplines, or relevant software development experience.
   

Our Offer to You 

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. 
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences. 
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so. 
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie. 

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics.  You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

•    Credit Scoring — FICO® Scores are used by 90 of the top 100 US lenders.

•    Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

•    Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career.  Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy