Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.
Who We're Looking For
The DevOps Engineer II will provide support and help grow CI-CD processes through continuous innovation and process improvements. You will support the activities of different teams to create and maintain a company's software, shorten the software development process, increase the frequency of software releases, unite operations teams and development teams, and facilitate more dependable releases.
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Some of What You'll Do
Scope of the Role:
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Direct Reports: This is an individual contributor role with no direct reports
Key Responsibilities
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Provide end user support for CI-CD platform
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Assist with implementation of technical innovation to improve CI-CD efficiency and transparency
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Collaborate with business to implement infrastructure as code for Cloud and VMWare platforms
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Deliver advanced Ansible automation and collaborate with others in developing solutions that conform to Ansible best practices
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Contribute to continuous improvement in system visibility and applications with advanced monitoring, metrics and log analytics
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Deliver monitoring and logging solutions for different technology stacks
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Work with various source control systems, like Subversion and Git, Jenkins integration platform and Jira ticket management technologies, including their integration to existing processes/pipelines
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Identification of root causes on significant problems throughout the platform, incident reports and the organization of the engineering team members in steps to resolve issues
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Communication across third party services to effectively resolve day-to-day issues and relay updates to the rest of the team
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Contribute design solutions for multiple development projects involving application development, migrations, and additions to existing applications
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May provide 7/24 support for centralized CI-CD infrastructure
Experience, Education, and Certifications:
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BS or MS in Computer Science preferred, equivalent work experience will be considered
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2+ years of professional experience in a Linux environment as an Engineer or Architect
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Knowledge in cloud computing, enterprise and open source technologies
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Experience in an operations or application development environment using scripting or advances programming skills
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Certified Jenkins Engineer (CJE) desired.
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Proficiency with scripting languages (Python, Ansible)
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Jenkins experience building integrated build, development and test environments.
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Software Configuration Management (SCM) experience with Ansible that includes the development of environment agnostic playbooks from development through production within a Continuous Delivery model
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Monitoring solution development and implementation experience
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Experience building and deploying services using VMWare technology is desired
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Logging experience – (Elasticsearch Logstash Kibana) ELK Stack
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Containers experience– How to build, up-sides, down-sides, how to deploy (how they fit into development cycles as build artifacts)
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Cloud Experience – Know how to perform cloud operations tasks, such as increasing volume sizes, or upgrading deployments, with little to no down time. General cloud ops knowledge with at least one provider, private or public, such as lifecycle, auto scaling, cloud-config, security, instance lifecycle, business continuity etc.
Additional Requirements:
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Excellent communication skills with the ability of effectively communicate with people that have or may not have technical knowledge
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Able to develop in a team environment as well as act as mentor for junior team members.
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Self-driven, with an agile mindset focused on improving processes.
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Openness to give and received feedback with the objective of continuous improvement
#LI-Hybrid
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Why You Should Join Us
Join us as we write a new chapter, guided by world-class leadership. Come be a part of an exciting and growing organization where we offer a competitive total compensation, flexible/remote work and with a leadership team committed to fostering an inclusive, collaborative, and transparent organizational culture.
At Syniverse connectedness is at the core of our business. We believe diversity, equity, and inclusion among our employees is crucial to our success as a global company as we seek to recruit, develop, and retain the most talented people who want to help us connect the world.
Know someone at Syniverse?
Be sure to have them submit you as a referral prior to applying for this position.
Top Skills
What We Do
Syniverse is the world’s most connected company, revolutionizing how businesses connect, engage, and exchange with their customers. For decades, we’ve delivered the innovative software and services that transform mobile experiences and power the planet. Our secure global network reaches almost every person and device on Earth. Our communications platform is industry-recognized as the best of its kind. And each year, we process over $35 billion in transactions, revolutionizing how goods and services are exchanged. Which is why the most recognizable brands — nearly every mobile communications provider, the largest global banks, the world’s biggest tech companies, and thousands more — rely on us to shape their future.
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