DevOps Engineer - Financial Markets @ING Hubs Romania

Discover ING Hubs Romania

ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 1700 high-performing engineers, risk, and operations professionals. 

We started out in 2015 as ING’s software development hub – a distinct entity from ING Bank Romania – then steadily expanded our range to include more services and competencies. 

Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. 

Our tech capabilities remain the core of our business, with more than 1500 colleagues active in Data Management, Touchpoint Channels & Integration, Core Banking, and Global Products. 

We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged.  

For us, impact isn't a perk. It's the driver of our work. 

We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you?  

The Mission

Financial Markets (FM) is the Bank’s gateway to the professional markets around the world. Our primary function is to service the needs of ING’s clients with products, services and guidance. FM aims to be a significant player in our market leader and challenger markets, with an additional presence in all the major international markets and specialist expertise in selected emerging markets and products.

Within FM, in Competitive Pricing area, we have ING Pricing Architecture (IPA) asset, which consists of multiple components that enable real-time and batch calculations of financial risk metrics and simulations (e.g. XVA, PFE, Value at Risk, Expected Shortfall, Bilateral Margining, pre-deal derivatives Pricing) which are driven by new banking regulations as well as advanced Risk analysis on the derivative product portfolio of Financial Markets (interest rates, credits, foreign exchange). This asset is in the heart of the IT landscape for our global dealing rooms and risk managers in Asia, Europe and Americas, with aprox. 30 scrum teams spread across 4 locations (Amsterdam, Brussels, Bucharest and Singapore), cooperating to evolve it towards target ING Financial Markets IT vision.

Your day to day

Even if you’ll start your day from the comfort of your home or drink your morning coffee in our office’s garden, your day will be quite similar when comes to tasks. The following will be the main responsibilities of the role:

• Continuous deployment and delivery using Azure DevOps

• Implement the security policy so that the system is secure at operating system, database and application server level (this includes also regular patching of the entire environment suite Dev, Test, Acceptance, Production)

• Configure and implement appropriate Monitoring Tooling using the correct and agreed event alerts

• Perform High Availability and Disaster Recovery tests with support from other IT teams

• IT Risk & security controls need to be put in place and accurately documented, for this you will need to get familiar and keep up to date with the ING Information Security Management Policy

• Specify, design, test and deploy the runtime scripts (e.g. stop / start / purge / backup / deploy / rollback)

• Implement and work with the latest tooling with a strong focus on performance, stability and security

• Perform Functional testing and Change Management activities in order to ensure the safe deliveries from Test, to Acceptance and to Production environment

• Find opportunities to automate the testing of existing features, performance and security as well as the automation of deployments, monitoring, and more. This is a key responsibility of the Operations Engineers

• Perform incident and problem management activities, including root cause analysis to determine the actual failure cause and implement structural fixes. You communicate directly with users (Traders, Credit/Market Risk Managers) on this from Amsterdam, London, Brussels, New York and Singapore

What you’ll bring to the team

• Experience: 3+ years of software engineering / operations experience

• Tech stack/ knowledge:

  • Mandatory:

    • Advanced knowledge on Windows OS administration

    • Advanced knowledge on MS SQL Server administration

    • Advanced knowledge on CI/CD tools (Azure DevOps preferably)

    • Proven experience with configuration management tools (Ansible knowledge representing a plus)

    • Proficiency in any scripting language for automation and system administration, preferably Python and Powershell

    • Experience with implementing, managing and troubleshooting PKI solutions, including SSL/TLS certificates, certificate authorities, and key management practices

    • Knowledge of Java runtime environments, including application configuration, deployment, log analysis and troubleshooting represents a plus (no development experience is required)

    • Linux OS administration knowledge is a plus (RedHat Enterprise Linux preferably)

    • Good spoken and written English skills, with the ability to clearly communicate technical concepts

    • Good understanding of best practices regarding monitoring and logging tools (e.g. Grafana, Prometheus and the Elastic Stack)

    • Understanding of containerization technologies such as Docker, including container management, networking, and security best practices. Familiarity with container orchestration tools like Kubernetes or OpenShift is a plus.

    • A customer focus, with the mindset to find and resolve root causes of incidents to structurally improve the customer experience.

    • IT Operations/Support experience combined with analytical skills to identify root causes in workflows incidents (technical)

    • Familiarity with tools like ServiceNow, Confluence, Fortify

    • Experience or affinity with IT Risk (SOx, vulnerability management) and Security concepts (protocols, certificates, etc.)

    • A good team player, cross functional, enjoys interacting with people of all levels in a multicultural environment

    • Proactive and attentive to other’s needs

  • Nice to have:

    • Experience with managing full-stack vendor packages, and additionally (low latency) infrastructural stack knowledge

• Foreign languages: English (advanced)

• Education: Education at Bachelor/Master level with a strong analytical background, in Computer Science, Cybernetics, Software Engineering, Financial Engineering or equivalent

If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab).