Developer Relations Specialist - Integration and API Support

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description Summary:

Yodlee, with its rapidly growing customer and user base, is seeking a skilled, driven, and innovative Developer Relations Specialist to support prospects and customers via the Yodlee Developer Portal. This is a fast-paced environment where you will guide up and coming FinTechs on Yodlee APIs and products to help them leverage our industry-leading financial platform. In this role, you will also collaborate with various sales, product, and engineering teams at Yodlee to help provide customer feedback on portal, messaging, documentation, API structure, API and Developer tools, data, site coverage etc.

Job Description:

Job Title: Developer Relations Specialist - Integration and API Support

Team: Client Services

You will have - 

College Degree (Computer Science or related engineering field preferred)

2-4 years of experience in a Developer Support role.

Experience working in the Wealth management industry, ideally for a Fintech company servicing banks, brokerage firms and/or Advisor firms is a plus.

Working knowledge of Capital markets, security identification and asset classification is a plus

Technical skills –

Understanding of SDLC, APIs, and development environments

Familiarity with Object Oriented Programming Fundamentals

Understanding of Java a plus

Understanding of RESTful web services and APIs

Familiarity with SAAS/Integration Platforms and Cloud Platforms like AWS/Azure

In addition to Java, exposure to any of the following languages – Node, Python, or PHP

Hands-on experience using Postman

Experience with Zendesk or similar tools is a plus

Bird’s eye view of your role – Yodlee, with its rapidly growing customer and user base, is seeking a skilled, driven, and innovative Developer Relations Specialist to support prospects and customers via the Yodlee Developer Portal. This is a fast-paced environment where you will guide up and coming FinTechs on Yodlee APIs and products to help them leverage our industry-leading financial platform. In this role, you will also collaborate with various sales, product, and engineering teams at Yodlee to help provide customer feedback on portal, messaging, documentation, API structure, API and Developer tools, data, site coverage etc.

Role & Responsibilities

• Provide both pre and post-sales developer support
• Monitor usage and access of APIs by developers
• Review Developer portal updates/releases and provide feedback to product and engineering teams
• Collect customer input and developer community feedback and collaborate with product and engineering teams to improve developer experience

What you will bring -

• Solid communication and follow-up skills
• Strong analytical and problem-solving skills
• Ability to prioritize and handle multiple prospects, tasks and projects concurrently
• Ability to build and maintain relationships with our developer portal community and internal departments

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!