Despatch Operator

Title:

Despatch Operator

Company:

Ipsen Biopharm Ltd

Job Description:

Ipsen is a growing and dynamic specialty-driven biopharmaceutical company focused on innovation and specialty care.

The patient is at the heart of everything we do, and we also care for our employees because they are the ambassadors who truly make a difference. We attract and develop bold, agile and entrepreneurial individuals who take full ownership of their decisions, leaders drawn by a purpose to make a direct impact through their work in people’s lives, all of which is underpinned by our Ipsen Way of Being.

As a Despatch Operator, you will facilitate the efficient operations of the Despatch Department. Your responsibilities include ensuring that all products are shipped in accurate quantities, at appropriate temperatures, and to the correct customers on the agreed-upon dates.

This opportunity is offered on a 1 Year Fixed Term Contract basis.

Main responsibilities

• To ensure all UK and Export orders are prepared efficiently and accurately (SAP)

• Preparing documentation and labels to facilitate the accurate despatch of products, ensuring all information is accurate (Word / Excel)

• Arranging and booking relevant transportation including flight bookings for domestic and export commercial shipments.

• Liaising with other Ipsen sites for order processing and distribution requirements for incoming and outgoing shipments.

• Packing of finished product, clinical trials and sample shipments, using a range of standard and insulated packaging components, adhering to the relevant regulations.

• Arranging miscellaneous and sample shipments with applicable couriers, adhering to customer requirements and Dangerous Goods requirements where appropriate.

• Daily checking and replenishment of all packing materials using ERP system to record stock movements (SAP)

• Use of Material handling equipment to store and retrieve items in the Despatch area and load and unload product and components (manual handling expected)

• Perform serialization/aggregation tasks as required for applicable shipments.

• Perform daily/weekly stock counts, stock reconciliation and assisting in year-end stock counts.

• Completion of all relevant paperwork related to specified duties.

• Handling of Customer returns and Product recalls.

Additional responsibilities

• Perform assigned tasks whilst, at all times, adhering to current GMP requirements (e.g. Annex 1 of EU GMP) for sterile medicinal products.

• Report any compliance concerns to your line manager or the Quality Assurance Compliance team.

• Always Work in a safe manner and raise any Health and Safety concerns to your line manager or the EHS team.

• Ensure all training is kept up to date and documented by adhering to training plan requirements, ensuring that you do not perform any tasks you are not trained to complete.

Key requirements

• Ideal – SAP Inventory Management / Sales & Distribution experience

• Minimum – GCSEs in Math & English or equivalent

• Minimum – 3 years in similar role

• Pharmaceutical or Biopharmaceutical background may be an advantage

Why Ipsen & Why Wrexham…

• We are currently experiencing exponential growth and change, therefore presenting a wide range of opportunities and exciting challenges

• Major £multi-million investment in a New Drug Product Facility to increase the scale and capability of our Wrexham site, ultimately enhancing the products we develop for our customers

• A fantastic culture and working environment with many long-serving employees

• Huge commitment to Diversity & Inclusion - almost 50% of our top 160 leaders are women

• A genuine focus on the environment and sustainability – our Wrexham site is powered by 100% renewable electricity

• Competitive salaries and enhanced benefits package which includes annual bonus, generous pension scheme, wellness allowance and so much more.

• Awarded ‘Best Workplaces’ and ‘Best Workplaces for Wellbeing’ status in the Large Organisations category, as well as ‘Best Workplaces for Women’ in 2023.

• The pride of working for a company that directly impacts and changes lives for the better

#LI-Hybrid

IPSEN is committed to equality of opportunity for all staff and applications, individuals are encouraged to apply regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.