The Information Technology function at Lendlease is responsible for providing the technology capability and delivery to enable our business strategy and day-to-day operations.
We are a trusted business partner that delivers outcomes to the business and leads technological innovation to drives competitive advantage to our customers through the use of digitised and mobile technologies.
As such, we are recruiting for a Desktop Support Engineer to join our team in Brisbane on a full time, 12-month contract.
Supporting business end-users, you will provide Level 2 support services including planning, implementation, management and usage of the business applications, enterprise platforms and the company's local and wide-area networks. This will include but will not be limited to the maintenance and troubleshooting of Audio-Visual Systems, troubleshooting and resolution of issues related to setup, maintenance and support of local hardware (PC’s, Laptops, Printers).
This is not your typical Desktop Support role. An important aspect of it is to partner with our customers to gain insights into how the technology solutions provided to them, are being utilised and adopted. As part of our internal training/upskilling program, you will be creating training content, presentations, quick reference guides, Yammer posts and videos for our customers. This includes delivering face to face training and remote coaching workshops.
Ideally you'll have experience as a Desktop support or Service Desk analyst providing face-to-face and remote support in fast-paced and large corporate environments.
You will bring well developed written and verbal communication skills and a genuine passion for customer service plus a desire to contribute to the continuous improvement of IT products and services.
You will also need to be interested in learning about new cloud-based technology solutions i.e., Google and Microsoft. You must be confident in supporting a Microsoft environment, including some knowledge/exposure to ServiceNow, SCCM, Active Directory, Outlook, Office 365 and other relevant applications. Tertiary qualifications in Information Technology are highly desirable but not essential. Due to the nature of the work it is preferred to have Australian Citizenship.
At Lendlease we offer workplaces that unite diverse minds; where respect, equitable treatment and equitable opportunity are just the norm. We remain committed to supporting under-represented groups and providing a wide range of inclusion initiatives, so that everyone is supported to thrive.
Our commitment to Diversity, Equity and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy of 26 weeks to any parent regardless of gender.
Lendlease welcomes applicants regardless of gender identity, ethnicity, people with a disability, sexual orientation, or life stage. If you do not meet all the criteria or require adjustments to proceed with your application, we encourage you to reach out for a further discussion.
Top Skills
What We Do
Together we create value through places where communities thrive.
Every day, people around the world live, work, shop, play or travel via an asset created by Lendlease.
Lendlease is an international company with an Australian heritage, as well as local expertise across the core markets of Australia, Asia, the Americas and Europe.
Very few organisations can build cities from scratch, including the infrastructure to connect people, with skills to design, develop, fund, build and manage, but we can. Our projects span key sectors including development, construction, communities and healthcare development.
We purposefully seek to hire people who share our values and passion to make a positive impact. Whether big or small, we make a difference and all of us have a part to play in our success. Together we make a difference.
