We are looking for a Help Desk (tier 1) position to join our team. As a Help Desk team member, you will be part of the corporate IT Department, which handles all aspects of hardware, software, and infrastructure. The main Technologies that you will work with are Microsoft-based workstations\laptops and servers.
What You'll Do
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Provide help desk support for all NeoGames group employees (1000+).
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Support and troubleshoot hardware and software issues.
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Assist with onboarding\offboarding and setup for new employees.
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Support the company users with different systems and applications
What We're Looking For
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1-2 years experience as a Help Desk.
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Experience with Windows Active Directory and Azure environments.
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Experience with Microsoft Office 365 software and administration.
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Excellent problem-solving skills and an excellent customer service attitude.
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Fast & self-learner, team player, organized, responsible, dynamic, and motivated.
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Basic Linux knowledge.
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Basic networking knowledge.
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An understanding of information security, VPN Clients, and web filtering systems.
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Proficiency in English and excellent communication skills.
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Ability to serve as on-call 24/7 (weekly rotation within the team).
Why Aristocrat?
Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play.
We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V
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World Leader in Gaming Entertainment
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Robust benefits package
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Global career opportunities
Our Values
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All about the Player
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Talent Unleashed
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Collective Brilliance
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Good Business Good Citizen
The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
Travel ExpectationsNone
Top Skills
What We Do
Aristocrat Leisure Limited is an ASX20 listed company and one of the world’s leading providers of gaming solutions. We’re licensed in over 300 jurisdictions and operate in over 90 countries around the world. We’re also proud to have a team of over 6500 employees that deliver outstanding results by pushing the boundaries of innovation, creativity and technology each day. We offer a diverse range of products and services including electronic gaming machines, social gaming and casino management systems, but it doesn’t stop there. Despite our global presence and exponential growth, we remain an ideas company at heart that is committed to delivering outstanding results for our customers and players and an unparalleled experience for our employees, who have the opportunity to grow, be inspired and be the best they can be. Our values of Talent Unleashed, All About the Player, Collective Brilliance and Good Business, Good Citizen guide and inspire us to live our mission of bringing joy to life through the power of play – every day. Come and join us – let’s play!
Why Work With Us
Individually we’re great, but together we’re brilliant. Our employees are the beating heart of our business and we attract the best people in the industry thanks to our unique and inspiring culture. Come and join the team and help bring joy to life through the power of play.
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