Design Studio Business Development Manager

Posted 2 Days Ago
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Miami, FL
Mid level
Other • Retail
The Role
The Design Studio Business Development Manager is responsible for cultivating PRO contacts, driving brand awareness, managing relationships with A&D professionals, analyzing market opportunities, utilizing Salesforce for client data, participating in promotional events, and working to achieve sales goals while providing excellent customer service.
Summary Generated by Built In

PurposeThis position is responsible for cultivating and managing PRO contacts for the Design Studio within a designated sales territory focusing on A&D professionals, i.e. Interior Designers, Architects, custom home builders, realtors, etc., driving brand awareness by establishing the Design Studio brand through local industry networking events, fostering relationships between PRO clients and Design Studio Account Mangers, and supporting business growth through effective marketing and sales methodologies.      

Minimum Eligibility Requirements:

  • Three years of outside sales experience (Design/Construction Industry preferred)
  • Demonstrated skills in the area of business development and sales
  • Ability to analyze sales data, develop recommendations and solutions
  • Excellent planning, organizational, and time management skills
  • Ability to interact effectively at all levels and across diverse cultures
  • Persuasive communication skills (oral and written) and be able to deliver “executive-level” presentations
  • Ability to be an effective team member and handle project assignments responsibly
  • Must possess excellent customer service skills and be results oriented
  • Ability to multi-task, meet deadlines, and work in a fast-paced environment
  • Must have a valid driver’s license and proof of automobile insurance

Essential Job Functions:

  • Prospect continuously for new clients through a variety of techniques, with primary focus of being in the field, and secondary focus in the Design Studio by telephone, email, or social media.
  • Analyze local market to identify market for new opportunities, prospective companies, and associated buyers
  • Develop a weekly plan for prospecting new PRO clients by leveraging available market data and utilizing the Construction Monitor
  • Use Salesforce and available PRO dashboards and reports to maintain PRO customer data, maintain relationships, and validate sales
  • Facilitate the handover of new clients to a designated Account Manager and provide a Studio tour
  • Participate in trade associations, trade shows, and assists in other promotional efforts, including organizing training and networking events within the Design Studio with vendor partners for Design Studio PRO Clients
  • Follow-up on referrals and self-generated leads to identify buyer influences and any timing issues, monitor prospects’ contract calendars, prepare reports on status of leads and other reports as required
  • Plan prospect visits with appropriate operations personnel, such as the Regional Pro Manager, Regional Account Manager, Design Studio Manager, or In-Home Designer
  • Train Studio Account Managers on PRO perks, i.e. PPR, PRO credit, Commercial offerings, Salesforce client maintenance
  • Have a healthy knowledge of the Design Studio market territory and competition, and engage in competitive shops with the Design Studio Manager
  • Partner with Studio Account Managers to make sales presentations to prospective customers
  • Solicit orders and process approved services to achieve sales goals
  • Regularly meet or connect digitally with clients to assess level of satisfaction with services and develop a list of strong referrals
  • Build and maintain relationships with local fulfillment store teams
  • Enhance and maintain business development skills through participating in a variety of training programs as assigned

Working Conditions (travel & environment)

  • Frequent travel required including air and car travel
  • While performing the duties of this job, the employee is occasionally exposed to a warehouse environment and moving vehicles. The noise level in the work environment is typically quiet to moderate.

PHYSICAL/SENSORY    REQUIREMENTS

Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.

Note:  Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable federal, state, or local law.  Floor & Decor also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Benefits & Rewards

  • Bonus opportunities at every level

  • Career advancement opportunities

  • Relocation opportunities across the country

  • 401k with discretionary company match

  • Employee Stock Purchase Plan

  • Referral Bonus Program

  • A personal holiday and Volunteer Time Off program

  • Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility criteria)

Equal Employment Opportunity

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

This policy applies to all areas of employment, including recruitment, testing, screening, hiring, selection for training, upgrading, transfer, demotion, layoff, discipline, termination, compensation, benefits and all other privileges, terms and conditions of employment.  This policy and the law prohibit employment discrimination against any associate or applicant on the basis of any legally protected status outlined above.

The Company
HQ: Atlanta, GA
15,001 Employees
On-site Workplace
Year Founded: 2000

What We Do

At Floor & Decor, we don't just sell flooring; we create endless possibilities. Redefining the retail experience since 2000, we are constantly in build mode, just like our customers. Joining F&D means moving fast, being part of decisions, and getting support at every turn.

Why Work With Us

We are builders, both of dream spaces and careers. You aren't just a number at a store selling some of everything -- you're a valued associate receiving customized training plans and endless career possibilities at a store focused on doing one thing better than anyone else.

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