Deposit Operations Legal Specialist

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The Deposit Operations Legal Specialist is responsible for coordination and completion of Subpoenas, Writ of Garnishments, and Tax Levies within the guidelines of the Bank’s policies and procedures and Federal and State laws regarding Right to Financial Privacy and the Bank Secrecy Act.  This position is also responsible for supporting all Lines of Business with respect to clients’ needs and questions related to these items.

• Organizes all documentation required to fulfill each subpoena, including deposit accounts, loan accounts and credit references as requested.
• Serves as the resource to resolve client questions answered by the financial center or contact center related to subpoenas, garnishments, and levies.
• Monitors/tracks subpoena progress to ensure they are completed by the deadline issued by the court.
• Responds to management regarding the completion of subpoenas, garnishments and tax levies and updates all information into internal Deposit Operations Legal database.
• Researches complex transactions to resolve client or banker questions or disputes to confirm balances and transactions.  Researches and processes interest adjustments requests as needed through various bank systems.  Completes spreadsheet for review and approval and post online entries to client’s account.
• Processes backup withholding rebates at the request of the Tax Reporting Department.
• Performs account maintenance daily as needed to comply with each request based on policy and procedure which includes processing online monetary entries and balancing.
• Maintains files/tracking of each request and scans completed files into the bank’s image archive for research/retrieval of documents.
• Provides documentation for SOX 404, audit and compliance requests.
• Contacts preparers of source documents to resolve questions, inconsistencies, or missing data including internal and external communication from attorneys, IRS agents/analysts, court clerks, and US District Attorneys concerning subpoenas, garnishments, and levies.
• Research and processes client account closing maintenance requests received daily through the Customer Service Tool.
• Processes closed interest bearing report and contacts branch personnel as needed for accounts that did not move to a closed status.
• Processes daily deposit systems maintenance requests based on policy and procedures for ongoing legal seizures.
• Issues Official Checks in response to legal seizures and/or as needed for various departments through the bank’s exceptions processing system.
• Process Deposit Verification requests received from Social Security, Medicare, or any other government entity on client DDA and ST accounts.
• Reconciles departmental bank use accounts.
• Processes rejected deposits report and performs account maintenance.  Notifies Recoveries Department for any accounts that are frozen due to charge-off and seizes funds for any with garnishments/levies.  Also, pays ACH debits against these accounts as needed through the bank’s exceptions processing system.
• Processes ACH stop payment fees.
• Balances all online entries to the general ledger system on a daily basis.
• Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
• Monitors customer account activity for specific criteria as expressed in each Federal regulation by researching daily reports, generating error reports, and notifying the appropriate financial center personnel and divisional managers of infractions.
• Responsible for notifying clients of changes to original REG CC hold information by providing corrected hold notice forms and maintain those notices.
• Assists with gathering information for external and internal quarterly and annual audits.

None

• High School diploma or equivalent, Associate’s degree preferred
• 2 years bank operations experience, or a combination of education or experience
• No certification, licensure, or registrations are required to successfully apply for this job
• Exhibits strong verbal and written communication skills
• Excellent customer service skills and the ability to maintain good customer relationships
• Proficient operation of Microsoft Office Products such as Outlook, Word, Excel, and PowerPoint
• Excellent verbal and written communication skills in order to communicate effectively with clients and bank associates
• Ability to establish and maintain a high level of credibility with all levels of internal and external clients.
• Detail oriented with ability to prioritize tasks effectively
• Excellent organizational/planning/project management skills

• Ability to travel if required to perform the essential job functions
• Ability to work under stress and meet deadlines
• Ability to operate related equipment to perform the essential job functions
• Ability to read and interpret a document if required to perform the essential job functions
• Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions.  If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an “undue hardship” then the employee must be accommodated; hence omitting lifting/moving/carrying as a physical requirement.

Equal Opportunity/Affirmative Action Employers.  All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or mental disability or history of disability, genetic information, status as a protected veteran, disabled veteran, or other protected characteristics as required by federal, state and local laws.