Delivery Lead

About Tribe AI: 

At Tribe, we’re on a mission to help enterprises realize the value of AI for their business. Today, every large enterprise wants to use AI to transform its business, but they often lack the capabilities to do so. At Tribe, we see this gap as our opportunity.

Tribe is an AI-native services company that helps enterprises build best-in-class AI products that matter for their business. One of the unique aspects of Delivery at Tribe is that we staff our projects from a network of 600+ specialized AI engineers and product builders, rather than a traditional W2 workforce. This approach allows us to tap into a pool of top-tier talent from leading Tech companies, and build teams specifically for the needs of each project. By avoiding the constraints of a traditional bench model, we ensure differentiated customer outcomes with a model that can scale up with market demand.

About the Role:

We're seeking a dynamic and experienced Delivery Lead to drive the successful execution of key strategic customer engagements at Tribe AI. As a Delivery Lead, you will be responsible for the end-to-end delivery of AI solutions, ensuring alignment with client objectives and Tribe's high standards of quality. This client-facing role requires strong product and delivery expertise to manage complex AI projects, from inception to successful completion.

You will play a crucial role in translating client needs into actionable project plans, overseeing the execution of cutting-edge AI solutions, and fostering strong client relationships. Your ability to navigate the intricacies of AI project lifecycles, coupled with your strategic mindset, will be key in delivering exceptional outcomes for our clients while contributing to Tribe's growth and delivery excellence.

Key responsibilities:

• Drive project scoping, planning, and execution of key customer engagements, ensuring alignment with client objectives and Tribe's delivery standards.
• Manage executive client relationships, serving as the key point of contact and escalation point. Ensure that client's strategic objectives are met and services are delivered in accordance with expectations.
• Identify, assess, and manage delivery risks and issues, ensuring they are mitigated or escalated as necessary.
• Drive resource allocation and optimization across your project teams, leveraging Tribe's unique network of specialized AI talent.
• Collaborate cross-functionally with Sales, Marketing, and other internal teams to ensure seamless project execution and client satisfaction.
• Leverage your experience and learnings to contribute to the continuous improvement of Tribe's delivery framework and methodologies.
• Oversee project margins and financial health while maintaining delivery excellence, balancing business objectives with client outcomes.
• Provide regular updates and reports on project status, KPIs, and strategic insights to both internal stakeholders and clients.

About you:

• 5+ years of consulting and delivery experience, with a focus on technical or AI-related projects.
• Strong track record managing large-scale technical projects and teams in fast-paced environments.
• Deep understanding of AI project lifecycle and delivery methodologies, with the ability to adapt approaches to meet unique project needs.
• Experience managing complex client relationships at the executive level, with excellent communication skills across technical and business audiences.
• Strategic mindset with the ability to balance customer outcomes and business objectives, ensuring both client satisfaction and project profitability.
• Proven ability to build and scale delivery processes, with a passion for continuous improvement and delivery excellence.
• Experience managing distributed teams and contractor workforces, aligning with Tribe's unique talent model.
• Adaptability and problem-solving skills to navigate the challenges of cutting-edge AI projects.
• Strong analytical skills with the ability to translate data into actionable insights for both clients and internal teams.

Why Join Us:

• Shape the Future of AI Delivery: Lead the evolution of how enterprise AI solutions are delivered at scale, working with cutting-edge technologies and methodologies
• Unparalleled Project Diversity: Drive the execution of transformative AI initiatives across industries, from breakthrough machine learning applications to strategic AI consulting engagements
• Work with Technical Excellence: Collaborate with and learn from world-class AI practitioners, researchers, and technologists who are defining the future of applied AI
• Strategic Impact: Directly contribute to the success of enterprise AI adoption, helping businesses realize the transformative power of AI.
• Innovation-First Environment: Join a culture where creative problem-solving and continuous improvement are core to our DNA
• Professional Growth: Accelerate your career in a high-growth environment where you'll have the autonomy to implement your vision and the support to succeed
• Competitive Package: Receive an attractive compensation package including equity, comprehensive benefits, and the opportunity to share in Tribe's success