Debt Transformation Programme Manager

It’s a really exciting time to work in E.ON Next right now. We’re on a mission to transform how we work with customers in debt. We’re taking action to prevent future debt, support customers who are in debt and use a combination of tech, data and process solutions to make this happen. We’re shaping up a number of exciting initiatives which will deliver commercial value to the business as well as an excellent service to our customers.

To support us, we’re looking for an experienced Programme Manager with a passion for ensuring we deliver the right change, at the right time, in the right way, to drive value for our business and deliver against our MTP commitments. If this is you, then we’d love to hear from you. 

Here’s a taste of what you’ll be doing:

• Coordinating and managing multiple initiatives within the Debt Transformation programme, driving and leading on individual initiatives as necessary.

• Defining programme scope and objectives, working with Transformation Leads to ensure individual initiatives align to overall debt strategy and deliver great outcomes commercially and for the customer.

• Identifying risks and issues, developing actions to mitigate risks and respond to issues, ensuring these are flagged and escalated where appropriate.

• Monitoring, tracking and reporting on progress of overall programme of work, providing regular updates to stakeholders.

• Identifying conflicting priorities and working with the wider business to resolve these and find a way forward.

• Building excellent relationships with operational, product and PMO teams to ensure change is scoped, coordinated and delivered in the best way possible.

• Chairing the change forum - overseeing new initiative requests and ensuring we develop initiatives that bring value to the business and our customers.

Are we the perfect match?

• A proven programme manager with experience of driving change in a fast-paced, forward-thinking environment.

• Highly collaborative and able to build relationships, working across different business areas.

• Strong stakeholder management skills.

• A great communicator and super organised.

• Commercially aware.

• Great at solving problems and negotiating, influencing and building consensus among stakeholders.

It would be great if you had:

• Debt Management / Credit Operations knowledge & experience.

• Asana / Jira knowledge & experience.

• Knowledge and experience of core energy industry processes.

Here’s what else you need to know:

• Role may close earlier due to high applications.

• This is a fixed-term contract until 31st December 2025.

• We’ll have regular team socials and lively team chats. 

• Competitive salary.  

• Location – Nottingham - E.ON Next office, Trinity House, 2 Burton St, Nottingham NG1 4BX with travel to our other sites when required. 

• Working environment - Flexible hybrid working – a blend of in the office and home working. 

• Work life balance – we work Monday-Friday 9AM-5PM to service our customers and make sure they have an unforgettable experience. 

• 26 days holiday plus bank holidays each year – this includes a guaranteed day off for your birthday if you want it. 

• Generous pension scheme (you contribute 5%, we contribute 6%, increasing to 10% after 2 years). 

• Excellent parental leave allowance. 

• The chance to choose from our award-winning Flexible Benefits package which includes the option to buy up to 10 days holiday a year. 

• We’ve exciting opportunities for everyone to develop their talent at E.ON. Our open access, inclusive talent networks provide networking, learning and development for all, building your skills, qualifications, and capabilities throughout your career. 

• For all successful candidates.  Due to the nature of this role your employment will be subject to a basic DBS (Disclosure Barring Service) check being carried out by ourselves via a 3rd party service provider 

 
We’re committed to equal opportunities and actively promote a diverse and inclusive working environment, and fairness for everyone. 

We realise the best people bring their energy at different times, so we’re happy to talk flexible working. We offer a range of flexible working options, including full time, part time, job share, remote working and variable start and finishing times.