Database Administrator

Taxwell helps everyday Americans get every tax advantage they deserve by finding credits and deductions they never even knew existed. Our tax preparation software offers easy guidance and ensures your maximum tax refund. We strive to build a team of like-minded experts in both tax and technology who align with our brand purpose, are advocates for our customers and have a fresh, non-traditional approach to the tax industry.

Taxwell is on a mission to empower ambitious Americans to make the tax code work in their favor through our tax software brands TaxAct and Drake Software. Our digital and downloadable tax products simplify the tax process, helping customers uncover credits and deductions they might have missed. Fast, affordable, and user-friendly, Taxwell provides the same insider knowledge long used by the wealthiest individuals to improve financial well-being.

At Taxwell, we innovate with a customer-first mindset, using user insights and rapid testing to drive product development. Our team members thrive on solving new challenges, support each other’s growth, and are dedicated to our goal of financial empowerment for all Americans. If you’re energized by collaboration, creative problem-solving, and enjoy celebrating successes with teammates, Taxwell may be the right place for you!

Role Overview

The Database Administrator (DBA) plays a critical role in unlocking the value of our data. This role involves planning, analyzing, designing, implementing, and maintaining databases across multiple platforms to ensure reliable data access and performance.

Key Responsibilities

The DBA is expected to successfully execute each of these core duties:

Database Administration: Perform database-related tasks across various platforms, including:

• Business requirements analysis
• Conceptual, logical, and physical database design
• Data modeling and mapping
• Moderate programming to automate and support database environments
• Performance monitoring, tuning, and database metric analysis
• Capacity planning and configuration management

Security and Reliability: Ensure databases meet Recovery Point Objectives (RPO) and Recovery Time Objectives (RTO), implement and audit security controls, and manage backups.

Issue Resolution: Troubleshoot service outages and optimize performance by adjusting hardware, server configurations, and queries as needed.

Change Management: Deploy database change scripts from internal development and third-party teams.

Monitoring: Configure and maintain database monitoring utilities to reduce false alarms and ensure system reliability.

Qualifications

• 5+ years database administration in Microsoft SQL Server
• 2+ years working with Postgres and pgSQL
• 2+ years of experience on AWS (RDS and related supporting services)
• Bachelor’s degree in Computer Science or related field, or equivalent experience.
• Experience with Infrastructure-as-Code (IaC) is a plus
• Experience with T-SQL, MS-SQL, DynamoDB, and Snowflake is preferred
• Strong communication and interpersonal skills
• Attention to detail and enthusiasm for precision
• Ability to learn new skills quickly and work well in a collaborative team environment

Benefits

Taxwell offers a competitive salary and an exceptional benefits package, which includes medical, dental, and vision coverage, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and a 401(k) with a company match.

Commitment to Diversity

At Taxwell, we believe diverse perspectives benefit our work and foster an inclusive environment. We are an equal-opportunity employer, welcoming applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, or any other legally protected status.

If you need assistance or an accommodation due to a disability, please reach out to HR at [email protected] or call 972-870-6000 to speak with a member of our Talent Acquisition team.

At Taxwell, we believe our work benefits from the diverse perspectives of our employees. As such, Taxwell welcomes and celebrates diversity and inclusion and is committed to equal opportunity employment. At Taxwell, you can expect a supportive, open, and inclusive atmosphere and a team that values your contributions.

Taxwell is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, veteran status, and any other status protected under applicable law. Taxwell considers information gathered in the hiring process, including information on this application, confidential, and only shares it on a need-to-know basis or as required by law.

If you need assistance or accommodation due to a disability, you may contact us at [email protected]  or by calling 828-349-5703 extension 6049 to speak with a member of the HR Talent Acquisition team.