Data Scientist

​Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn’t be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

As a Data Scientist, you will play a critical role in uncovering insights that drive our data product strategy. You will leverage your analytical expertise, curiosity, and problem-solving skills to translate raw data into actionable insights. You will own analyzing data to validate product opportunities and will work closely with Product, Engineering, and Business teams to convert ideas into customer facing data products. With a team player mindset, you're eager to contribute wherever needed, leveraging your diverse skill set to support partner teams and drive overall business success. No task is too small when it comes to making an impact.

Shipping & handling responsibilities:

- Analyze shipping data to identify opportunities for new product features and improvements;

- Investigate trends in carrier performance, delivery times, shipping costs, and user behavior;

- Explore patterns in label creation, package tracking, and insurance attachment rates;

- Build data-driven prototypes, such as predictive delivery estimates and cost-saving tools;

- Present findings clearly to Product and Engineering teams to inform product strategy;

- Develop and maintain self-serve dashboards in Sigma for internal teams and customers;

- Ensure dashboards are accurate, performant, and user-friendly;

- Collaborate with Engineering to improve data pipelines and data models;

- Support A/B testing and experiments with statistical analysis;

- Interpret experiment results and provide actionable recommendations;

- Respond to ad hoc data requests from marketing, sales, and customer success;

- Use SQL and Python to analyze data from multiple sources;

- Synthesize insights into clear and practical business recommendations;

- Collaborate with Data Scientists and Engineers to implement analytics in production;

- Communicate analytical findings effectively to technical and non-technical audiences;

- Gather business requirements and translate them into data-driven solutions.

Do you tick the ​​boxes​​?

• 3+ years of experience in data analytics, data science, or a related role;
• Bachelor’s or Master’s degree in Data Science, Analytics, Statistics, Computer Science, Engineering, or a related STEM field;
• Strong proficiency in SQL for querying and manipulating large datasets;
• Experience with BI tools (Sigma, Looker, Tableau, Power BI, or similar);
• Practical application of data wrangling, data cleaning, and exploratory data analysis (EDA);
• Ability to translate business questions into structured analytical problems;
• Willingness to take on a wide range of tasks, big or small, stepping in wherever needed to drive business success;
• Understanding of statistical methods and machine learning techniques to extract deeper insights from data;
• Proficiency with Python for data analysis;
• Knowledge of A/B testing and experiment analysis is a plus;
• Strong problem-solving skills and the ability to work both independently and collaboratively;
• Excellent communication skills - able to present findings to technical and non-technical audiences.

Bonus

• Experience with Databricks is a plus

What's in the Shippo package:

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working 
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Our Compensation Shippolicy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min $133k to a max $181k annual salary (standard range). We tend to anchor our offers in the mid point ($157k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at [email protected]

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Remote.com (all Shippo perks still apply - including equity!). What we want to emphasize is that you can be successful at Shippo regardless of location.