Conviva is the first and best place to go to understand and optimize digital customer experiences. Our Operational Data Platform harnesses full-census, comprehensive client-side telemetry—capturing every aspect of customer experience and engagement across all devices and linking them to the performance of underlying services, in real time and at a fraction of the cost of alternative solutions. Trusted by industry leaders like Disney, NBC, and the NFL, Conviva revolutionizes how businesses understand customer experience and engagement, maximizing satisfaction, conversion, and revenue.
We are looking for a Data Scientist with strong foundation in Machine Learning and Algorithms to help drive our AI Initiatives and contribute to the development of our Real-Time Performance Analytics Platform. This is a hands-on, technically deep role ideal for individuals with a background in Computer Science or Statistics and a passion for building scalable, intelligent systems.
You'll work on developing and deploying advanced ML models - including predictive modeling, anomaly detection, and time series forecasting within a high-performance, production-grade environment.
What Success Will Look Like:
- Design, build and optimize machine learning models and solutions to solve real-world problems in large-scale real-time digital performance analytics.
- Develop innovative approaches for predictive modeling, anomaly detection, and automating alerting using time series and other complex datasets.
- Support AI initiatives, including designing AI-driven alerts and contributing to AI roadmaps.
- Work with time series data and other complex datasets to develop predictive and anomaly detection models.
- Develop proof-of-concept (POC) code and implement ML solutions that improve product capabilities.
- Process and analyze large-scale data using Ray and Spark.
- Collaborate with cross-functional teams, including engineering and product teams, to integrate models into production systems.
- Stay up to date with industry trends in AI, machine learning, and data science to bring innovative ideas to the team.
Who You Are and What You've Done:
- PhD in Computer Science, Statistics or a related technical field; or MS in Computer Science/Statistics with 3+ years of experience in applied ML or data science roles.
- Strong foundation in machine learning, statistical modeling, and algorithms with experience in predictive modeling and data analysis.
- Proficiency in coding and programming for data science applications (e.g., Python, Scala, or similar languages)
- Ability to develop POC code and implement ML models into scalable solutions.
- Thrive in fast-pace, ambiguous environments and effectively collaborate across teams.
What Would Make You Stand Out (Bonus Points):
- Experience with real-time data processing and analytics.
- Familiarity with time series analysis and forecasting techniques.
- Background in building AI-powered alerts, anomaly detection, or similar AI driven applications.
- Familiarity with cloud-based ML deployment and MLOps best practices.
The expected salary range for this full-time position is $160,000 - $200,000 + equity + benefits. Compensation is determined by numerous factors such as your qualifications, experience, relevant education or training, and work location.
Privately held, Conviva is headquartered in Silicon Valley, California with offices and people around the globe. For more information, visit us at www.conviva.com. Join us to help extend our leadership position in big data streaming analytics to new audiences and markets!
Top Skills
What We Do
The Conviva Operational Data Platform is the first and only real-time stateful monitoring and analytics platform on the market empowering companies to perform real-time optimization of anything that impacts user experience across applications, networks, platforms, devices, access points, and more – connecting backend infrastructure performance to front-end revenue generation and everything in between.
Unlike current observability solutions that limit their focus primarily to infrastructure performance metrics, user-centric operational analytics gives you the capability to get a true real-time lens into everything impacting your users’ experience, enabling you to monitor, manage, and optimize their interactions like never before.
More than 250 industry leaders – including CBS, CNN, DAZN, HBO Max, Hulu, Red Bull, RTL, Sky, Sling TV, TED, Turner, and Univision – rely on Conviva to drive time-critical decisions at every level of their organization, reducing customer churn, increasing viewer engagement, driving new monetization models, and growing ROI.
In 2006, Conviva’s founders sparked a revolution that defined measurement, analytics, and user experience in streaming entertainment. Today, the company continues to push the industry forward and provide the insights and context companies need to thrive in the digital world.
