Data Project/Program Manager

Role Introduction / Overview:

• This role will be part of the Data Change Management team and will be responsible for overseeing daily activities that support the execution, enablement, and adoption of the Data Transformation Plan through collaboration with functions, regions and lines of business. They will be a key contact for the banking & international team to ensure alignment of delivery timelines and adoption processes across the Book of Work (BoW).  The role will contribute to the management of the overall delivery of Consent Order commitments across pillars. The successful candidate will be able to deal with complex and ambiguous tasks to drive large scale change, not only within the Finance Data team but also across other functions within Finance.

Business / Team Overview:

• The Finance data team is structured around 8 pillars, Metrics & Data Integration, Finance Data Product, Finance Data Governance, Risk, and Controls, Finance Data Change & Execution, Genesis Operations, Data Quality Exception Monitoring, Master reference Data and analytics, Data Remediation.

Some of the key responsibilities in the role:

• Liaise with partners to lead in establishing, managing and implementing policy adoption plans, compliance metrics, communications and training
• Lead business analysis through collection, analysis, review, documentation and communication of business needs and requirements, to understand requirements and aligning these to Data Governance and/or Data Risk and Controls standards to drive appropriate solutions
• Contribute to the establishment of Data Governance and/or Data Risk and Controls standards in alignment with Enterprise Chief Data Office, and ensure proper documentation of processes
• Support key Data Transformation projects across the organization as Subject Matter Expert in data policies
• Lead activities to ensure roles and responsibilities related to data are understood and implemented across businesses
• Collaborate with colleagues to ensure timely execution of milestones, provide reporting of potential risks to delivery, and incorporate milestone reporting and changes
• Capture requirements, develops delivery plans and manages the entire lifecycle of metrics and report production
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Development Value:

The successful candidate will be working closely with the Enterprise Data Office (EDO) and the banking and international teams on transformation activities, where they will be exposed to firm wide data initiatives creating opportunity to expand on existing knowledge of Citi’s products and processes.

The successful candidate will have an elevated visibility to senior stakeholders across Finance, Risk, 1st, 2nd Lines of defence, In Business product teams and technology teams contributing to delivery of the highest priority workstreams for the bank.

What knowledge, skills and experience we’ll need from you:                                                                                                                                                                                                              

• 10+ years of experience, Banking or Finance industry preferred in a Data Governance/ Data Management/ Process Engineering or related area
• Communicates effectively, develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences; able to drive consensus, and influence relationships at all levels
• Collaborates effectively by building partnerships and working well with others to meet shared objectives
• Strong negotiation, influencing and stakeholder management skills across a variety of stakeholders at different levels
• Optimizes work processes by balancing effective / efficient processes with a focus on continuous improvement. Demonstrates ability to balance between seeing the “big picture” while paying close attention to detail
• Organizational savvy: understands systems, management processes, knows where to go for information and how to interpret them
• Working knowledge of Data Operating Model practices, Data Governance and Data Compliance within large, financial services firms

• Ability to use data analytical and visualization tools such as SQL, Python, Tableau is preferable

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Job Family Group:

Data Governance

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Job Family:

Data Governance Foundation

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Time Type:

Full time

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