Data Operations Engineer

Who We Are: 

EmpiRx Health is the leading clinically-driven pharmacy benefits management company. As the pioneer in value-based pharmacy care, EmpiRx Health puts its customers and members first by enabling them to take control of their pharmacy benefits, healthcare outcomes, and financial results.

What We Do: 

We place more emphasis on member care than any other PBM by focusing on health outcomes first. Our pharmacists and clinicians are at the center of everything we do―and our population health solution delivers tailored strategies for our clients.

Leveraging our newly launched, AI-powered pharmacy care platform, Clinically™, EmpiRx Health’s pharmacists and client management teams provide the highest quality pharmacy care to our clients and their members. This enables benefits plan sponsors to keep their members healthy, happy, and productive, while substantially reducing prescription drug spending, which has been on an explosive growth trajectory in recent years.

Who We're Looking For: 

EmpiRx Health is experiencing unprecedented growth, and we're seeking a highly skilled and experienced Data Operations Engineer.

In this critical role, you will be instrumental in optimizing our data operations, enabling performance improvements, and building solutions to support the company's business needs. You will be responsible for generating high quality governance models, KPI’s, and alerting for the data operations team. You will be instrumental in the creating a seamless claims processing experience for our clients and members. You will support business users to allow for business continuity. 

What You'll Do: 

As a Data Operations Engineer, your role will encompass a wide range of responsibilities; here are a few: 

• Support the build-out of a Data Operation Management Utility encompassing operations and logging DB, operational analytics, governance scorecards, and performance measures

• Develop a deep understanding of the Claims Platform's system architecture and collaborate with Data Engineering and IT teams to design future-ready solutions. 

• Design and Curate data pipelines to support metadata analysis, monitoring, and alerting. 

• Act as a liaison between stakeholders and IT teams to facilitate clear communication, provide actionable insights, and increase organizational awareness. 

• Enable faster, more agile, and proficient issue resolution and risk mitigation processes. 

• Work closely with teams such as Client Management and Production Support to streamline communication across internal and external stakeholders. 

• Lead workshops and meetings to gather precise, detailed, and actionable requirements for projects and initiatives. 

• Work within an Agile framework, managing feature backlogs, grooming user stories, facilitating scrum sessions, and delivering iterative solutions. 

• Oversee and lead UAT sessions, incorporating feedback to refine and improve solutions. 

• Analyze existing systems to identify opportunities for optimization and improvement. 

• Ensure that data security standards are consistently applied throughout data and analytics pipelines. 

• Identify and address gaps in data development and deployment processes to drive efficiency and reliability. 

What You Need: 

• Minimum 8 years of experience in a related field 

• Bachelor’s degree in computer science, Information Technology, Business or a related discipline 

• 2+ years of Python experience 

• 5+ years of RDBMS experience

• 2+ years of Azure Databricks or ADF 

• Familiarity with pharmacy, health insurance, claims processing preferred 

• Experience with regulated data controls such as GDPR, HIPAA, PHI, PII, etc. 

• 5+ years’ experience data analysis

• An analytical thinker with a knack for problem-solving 

• A flair for working with tools/software, e.g., SQL, GIT, DevOps etc. 

• Ownership of process, preferred 

• Strong time management and critical thinking skills 

• Excellent written and verbal communication skills 

• Demonstrate critical thinking and time-management skills 
   

Why Join Us: 

• EmpiRx Health is on an extraordinary journey where excellence meets innovation. 

• We are a collaborative team that encourages groundbreaking ideas, values open dialogue, and prioritizes continuous improvement. 

• You will be part of a dynamic team where success is a shared celebration, collaboration fuels progress, and we redefine healthcare together. 

• We offer a generous and competitive benefits package. 

EmpiRx Health is an Equal Opportunity Employer

EmpiRx Health is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

All employment decisions are based on business needs, job requirements, and individual qualifications. We are an inclusive organization and actively promote equality of opportunity for all with the right mix of talent, skills and potential. EmpiRx Health celebrates diversity and is committed to creating an inclusive environment for all employees. 

Your career at EmpiRx Health awaits – join us in shaping the future of excellence in healthcare.