Data Operations Associate

Job Description
Are you seeking to join a team where you can have the opportunity to thrive and grow? You have found the right team.
As a Data Operations Associate in the Client Account Services team, you will maintain the day-to-day operations supporting the Foreign Exchange (FX) business. You will show a passion for stakeholder engagement and ensure their business needs and requirements are met.
Job responsibilities

• Respond to stakeholder requests in a timely and professional manner
• Investigate and resolve breaks as it relates to Standard Settlement Instructions (SSI) set ups
• Manage end-to-end client onboarding process for FX Trading activity
• Partner with team members to review and approve SSI, Ref Data Set ups & Callbacks
• Develop a deep understanding of customers business and operational objectives
• Liaise with business groups including Legal, Compliance, Credit, and Line of Business (LOB) Operations
• Partner and ensure collaboration across Markets and FX product
• Inspire process stabilization and improvements for Account Reference Data Utility
• Remove roadblocks impeding the onboarding process
• Balance quality, regulatory, and policy compliance on an ongoing basis
• Establish formidable relationships with new stakeholders and deepen relationships with existing stakeholders

Required qualifications, capabilities, and skills

• Bachelor's Degree and 3+ years of experience in SWIFT payment processing, including a comprehensive understanding of various SWIFT message types such as MT103 for single customer credit transfers, MT202 for financial institution transfers, and MT202COV, which combines MT202 and MT103 to cover the underlying customer credit transfer, is required
• Ability to prioritize and work well under tight deadlines
• High-level analytical skills with attention to detail and accuracy
• Exceptional communication skills both written and verbal; ability to clearly and concisely express ideas
• FINRA Series 99 or equivalent
• Significant computer literacy skills including MS Excel, Tableau, and Alteryx
• Excellent collaboration skills; able to work together to achieve a common goal

Preferred qualifications, capabilities, and skills

• Ability to drive results through people, communication, influence, and interactions
• Understanding of the Financial Services industry, products, and processes
• Middle or Back-Office Operations experience preferred
• Ability to take lead on Process Improvement and Automation
• Manage assigned tasks independently

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans
About the Team
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.